This position is a remote role only available to US citizens or permanent residents who are authorized to work without sponsorship currently residing in the United States of AmericaAbout VividCortex VividCortex provides deep database performance monitoring to drive speed, efficiency and savings. Our cloud-based SaaS platform offers full visibility into major open source databases – MySQL, PostgreSQL, Amazon Aurora, MongoDB, and Redis – at any scale without overhead. By giving entire engineering teams the ability to monitor database workload and query behavior, VividCortex empowers them to improve application speed, efficiency, and up-time. Founded in 2012, and headquartered in the Washington, DC metro area with remote teams in the US and abroad, our company’s growth continues to accelerate (#673 Inc. 5000). Hundreds of industry leaders like DraftKings, Etsy, GitHub, SendGrid, Shopify, and Yelp rely on VividCortex. We know our team is our greatest strength so we support our people with excellent benefits including 401k, professional development assistance, flexible paid leave (vacation, parental, sick, etc.), and a health/wellness benefit. We enjoy getting together and giving back to the community through volunteer services. We believe in offering every employee the tools and opportunity to impact the business in a positive way. We care about inclusiveness and working with people who help us learn and grow. About The Role VividCortex is looking for a site reliability engineers to help us operate, troubleshoot, and improve the platform that ingests, secures, and analyzes the massive amounts of performance and other data we measure from our customers’ database servers. Our platform is written in Go and hosted on the AWS cloud. It uses Kafka, Redis, and MySQL for data storage and analysis. We are a DevOps organization building a 12-factor microservices application; we practice small, fast cycles of rapid improvement and full exposure to the entire infrastructure, but we don’t take anything to extremes.

Responsibilities:

• Make our platform operate and scale in a lights-out fashion, without manual intervention. Plan and build for resilience at 10x scale. Our goal is that systems should scale linearly with our customer growth, and the effort of maintaining the systems should scale sub-linearly.

• Define, code, and execute "infrastructure as code" definitions of our systems and how they operate and interconnect.

• Support the definition of the next generation of our platform.

• Analyze and eliminate actual and potential threats to security, availability, and performance.

• Deploy, observe, and operate the systems you build. Use ChatOps, VividCortex, Ansible, the Unix command line, and other tools to do this.

• Help provide customer support and rotate through on-call duty.

• Continually seek to understand and improve our security posture and practices; security is part of everyone’s job here.

• Contribute to a culture of blameless learning, responsibility, and accountability.

• Collaborate as needed; work independently when needed. You must be self-managing. You must be present and online during your team’s normal working hours, and attend and participate in team calls and the like.

Preferred Qualifications:

• You are collaborative and experienced in general development, deployment, and operation of modern API-powered web applications using continuous delivery and Git in a Unix/Linux environment.

• Experience with a configuration management system such as Chef, Puppet, Ansible, or Salt.

• Experience with immutable infrastructure and 12-factor architecture is helpful.

• SaaS multitenant experience is a bonus.

• Experience with enterprise security is a plus.

• Experience with Go, Kafka, Redis, and MySQL is very beneficial. Experience with other storage technologies such as Cassandra, Hadoop, and the like are also helpful.

• Bash scripting experience is strongly desirable.

• Experience with project management is helpful.

Note to Agencies and Recruiters:VividCortex has a strict company policy against engaging with unsolicited contact from agencies or recruiters. Unsolicited resumes and leads are property of VividCortex and VividCortex explicitly denies that any information sent to VividCortex can be construed as consideration.