The Senior ServiceNow Developer is a key member of the ServiceNow Development team that is responsible for supporting a successful, sustainable, and strategic ServiceNow implementation. Our ServiceNow developers are responsible for the administration, design, development, documentation, and technical support of the ServiceNow platform. They are technical leaders who transform visions of improving efficiency and operational effectiveness into reality through technology and innovation. The successful candidate will have direct hands on experience with ServiceNow and proficiency across the implementation and development life cycle.
Responsibilities
Expertise in ServiceNow Technology; proactively using the most current technology to deliver a high-quality product to facilitate and support client service and improve efficiency
Design solutions and implement ServiceNow in a way that is simple, intuitive and easy to and will meet business requirements
Responsible for ServiceNow technical design, development, documentation, system maintenance, system deployments, and version control
Participate and collaborate in requirement analysis, Quality Assurance (QA), User Acceptance Testing (UAT), and deployments, as well as sprint planning and strategic short term and long-term roadmap
Work closely with ServiceNow product managers, business systems analysts, system administrators and cross functional experts as needed
Strong sense of accountability, taking ownership over projects and responsibilities and resolving issues proactively
Reliability, dependability, and strong motivation to respond to requests quickly
Manage multiple requests, assess priorities, and achieve solutions under deadlines
Flexibility regarding work schedule to meet position needs outside of regular business hours
Ensure security, integrity and consistency of critical user and business partner data
Experience/ Skills Requirements
Proven experience as a key technical resource leading the development and implementation of ServiceNow solutions
In depth experience will all levels of the development lifecycle process
Experience with object-oriented programming – . Net
Full stack development background with strong experience with . Net, C#
Experience with Web API and REST services
Experience with technologies such as client/server technologies, web technologies (XML/XSL/XSD, X/HTML, AJAX, JavaScript, CSS, Web services such as SOAP/WSDL and REST), distributed computing concepts, application development methodologies, and networking concepts
Bootstrap and Angular JS experience a must.
Experience working with Service Now code (business rules, client scripts, script includes, UI policies, UI Actions)
Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions
Talent for creating client satisfaction; demonstrated ability to focus on the client value in all work
Highly skilled and proficient in using development tools with the analytical and problem-solving skills necessary to troubleshoot and provide user support
Solid technical aptitude and understanding, including ability to quickly learn new
Ability to work effectively under pressure and to meet deadlines under sometimes stressful conditions
Strong knowledge of enterprise IT architecture and relational databases
Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization, as well as with the business and other technical teams
5+ years application design and development experience
1.5+ years’ experience, configuring, developing, and customizing ServiceNow and related integrations
Bachelor’s degree required, preferable in Computer Science, Information Technology or Engineering Application Development
Additional Preferred Skills
ITIL Foundations Certification
ServiceNow Application Developer Certification
ServiceNow Implementation Specialist Certification
ServiceNow Application Administration Certification
