At FreeAgent we help freelancers and micro-businesses be more successful by putting them in control of their company finances.

We have built an award-winning online accounting product that offers full end-to-end compliance, from time tracking to tax return filing. We’re based in beautiful Edinburgh and we’re growing from strength to strength with over 55,000 paying customers and strong YoY growth. Our NPS is off the charts – customers love what we do!

We’re looking for a talented Operations Engineer to come and work on the FreeAgent app, internal services and supporting infrastructure. You’ll be working as part of our Infrastructure team, squashing single points of failure, fixing bottlenecks, profiling load and solving interesting scaling and automation problems.

Our Infrastructure team is responsible for the application in production at all levels in our stack. Being this flexible means we’ve achieved near 100% uptime over the past year (99.98%) whilst performing daily code deployments, countless database migrations and, every quarter, a complete DR flip between our physical data-centres. We’re happy with this, and we’re looking for people who can help us keep going!

Responsibilities

• Support the smooth running and uptime of our external and internal production systems

• Support the path-to-production for our frequent changes to application code and data

• Maintaining our disaster-recovery and data backup processes

• Conduct peer reviews of infrastructure and configuration changes

• Be actively involved in the continuous evolution of our systems and infrastructure, from small tweaks to epic changes

• Work alongside the wider engineering team planning and developing new features

• Participate in our 24/7 emergency on-call rota

• Ensure no single points of failure are introduced so out-of-hours calls stay rare