PowerInbox is looking for a Sales Support Software Engineer to work with our Sales and Engineering teams on solving our business challenges

This job is part-time remote and part-time from our NYC office

If you join us, what will you do?

• Work with sales and clients to understand business needs and translate them into actionable technical solutions

• Assist sales in client calls with answering technical questions

• Propose product enhancements and features to meet client needs

• Make technical presentations to clients

• Troubleshoot inbound issues for clients

• Play key technical role in the launch of core and future products and features

• Participates in various stages of product release cycle from requirement gathering, design, development, to testing and release

• Assist sales and operations by creating and maintaining internal tooling

In order to be great at your job, you’ll need

• 3 – 5 years of experience in a technical service environment

• 3 – 5 years of HTML, Javascript and Nodejs programming experience

• Understanding of programming, networking concepts and terminology

• Knowledge of and experience with ad serving and trouble-shooting ad tags

• Experience with 3rd party data providers both from a targeting and analytics standpoint

• Understanding of client CRM data and PII issues

• Ability to actively drive problems to resolution

• Confidence in front of customers and audiences

• Strong decision-making and critical thinking skills

• Exceptional organization and prioritization skills

• Effective cross-department communication

This is extra, but if you have it, it will make us happy

• Experience in working remotely

• Knowledge of/interest in the digital and AdTech landscape

• Knowledge of an object oriented and/or scripting language such as: Ruby, Python, C#, Java, etc.