We are looking for a qualified Sales Administrator to join our sales team and help us achieve our goals.

To be successful, Sales Administrators should have experience in a sales environment and strong advanced administrative skills. Excellent Sales Administrators understand sales performance metrics and provide high-quality administrative support to help the team reach sales targets.

## About You
You are results-oriented and familiar with best practices in the sales process. You have exceptional organizational skills and enjoy working as part of a team.

You like adding value, take full ownership of projects, and collaborate well with talented people who are experts in their field.

You believe in getting things right the first time. You take pride in your work and want to join a company where you can do what you do best. You understand digital marketing and have previously supported digital marketing salespeople. You are proactive and detail-focused, helping the sales team execute activities and close deals efficiently.

## About Us
We are a boutique digital marketing agency providing expert services to generate leads, increase sales, improve conversions, and boost ROI.

Our services include content strategy, search engine optimization (SEO), paid search, paid social, organic social, technical audits, conversion rate optimization (CRO), and website analytics across a wide range of industries.

We are a fully remote/distributed team and genuinely value the benefits of remote work. We’ve been in business for over 18 years.

## Job Responsibilities
– Understand sales performance metrics
– Coordinate with teammates to launch projects quickly
– Support sales and prospecting processes by maintaining and following established procedures
– Proven experience as a Sales Administrator, Sales Support Agent, or Sales Coordinator
– Experience with Google Drive, Docs, and Sheets
– Strong organizational and multitasking abilities
– Reliable team player
– Ability to work under tight deadlines
– Work with CRM systems and partner with marketing teammates to create automations that move prospects through the pipeline
– Send documents for electronic signature
– Maintain and update the sales pipeline
– Maintain and improve Statements of Work (SOW) templates
– Manage quarterly schedules for creating and updating case studies, partnering with marketing to maximize their use
– Support collection of testimonials from current clients (with the Account Manager) and from prospects (with sales), working with marketing to leverage them
– Referral marketing support: help create and maintain referral programs, coordinate outreach and automations, manage call lists, etc.
– Assist with sales-related project management tasks
– Improve the efficiency of sales activities
– Maintain and update the CRM, including contacts, deals, and pipelines
– Create call lists and follow-up lists for Sales Executives
– Draft sales emails
– Complete sales administrative tasks, including initiating new proposals and gathering information needed to create or support Statements of Work (SOWs)
– Communicate regularly with the sales team
– Provide sales reporting
– Perform other duties as assigned

## Examples of Work Assignments
**Sales follow-up communication (email drafts and phone calls)**
1. Process review
2. Email automations
3. Update the daily call list according to the process
4. Review and send emails via Docusign (e.g., podcast release forms, SOWs for signature)

**Pipeline maintenance**
1. Update the pipeline based on daily sales activity
2. Review all call notes and ensure tasks are assigned
3. Track assigned tasks

**Sales collaboration**
1. Keep SOW templates current, or confirm regularly with the team
2. Support sales with completing sales documents and notes, including client questionnaires
3. Case studies: manage schedules, make assignments based on the process, and handle project management
4. Testimonials: manage schedules, make assignments based on the process, and handle project management
5. Coordinate with marketing to maximize the use of case studies and testimonials
6. Referral sources: create and manage processes
7. Referral sources: research new referral partners
8. Create and maintain phone lists for sales
9. Work with marketing to develop outreach messaging/campaigns

## Must Haves
– Proven ability to manage multiple time-sensitive projects, meet deadlines, set expectations, work independently, and collaborate across teams
– Strong interpersonal skills and ability to build relationships
– Excellent organizational, written, and communication skills, including strong writing and grammar (especially for email)
– Confidence speaking with prospects by phone for outreach and follow-ups, including setting meetings, with a quiet space for phone work
– Strong attention to detail and ability to manage multiple tasks under pressure
– Proven ability to keep prospects engaged
– Proficiency with CRMs, including understanding pipelines and the sales process
– Native-level English
– Ability to work overlapping hours from 9:00am to 2:00pm EST
– Reliable internet and a remote workspace with a door
– Goal-driven mindset
– Proficiency with Microsoft Word, Excel, and PowerPoint, plus Google Docs/Sheets/Slides
– Minimum 1–2 years of experience supporting sales teams
– Familiarity with new media and digital interactive initiatives, social media, and content

## Your Benefits
1. Design the lifestyle you want
2. Travel and work from anywhere
3. Opportunity to relocate your residence to a country of your choice
4. Flexible schedule to support work-life balance
5. Time and space for personal plans
6. Long-term growth opportunity with The Search Guru (we value long-term collaboration over short freelance engagements)
7. Grow with the company
8. At The Search Guru, we hire exceptional talent and build roles around your strengths
9. Work with highly experienced team members across many digital marketing disciplines