GoodLeap is a technology company that provides top-quality financing and software solutions for sustainable improvements—from solar panels and batteries to energy-efficient HVAC systems, heat pumps, roofing, windows, and more. More than one million homeowners have used our simple, fast, and seamless technology to make these upgrades more affordable, accessible, and easier to understand. Thousands of professionals who deliver home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to foster clearer customer communication, stronger business insights, and smoother payment and operational processes. Since 2018, our platform has supported more than $27 billion in financing for sustainable solutions. GoodLeap is also proud to support GivePower, an award-winning nonprofit building and deploying lifesaving water and clean electricity systems for more than 1.6 million people across Africa, Asia, and South America.

The Residential Solar Operations Manager will oversee the installation and development of residential solar energy systems. The role requires a strong understanding of solar technologies, project management expertise, a commitment to excellent customer service, and the ability to work independently. This position manages every stage of solar projects, from the initial consultation through final installation, ensuring projects are completed on time, efficiently, and to a high standard.

Key Job Duties and Responsibilities:

– Project Management:
– Lead and manage the full lifecycle of residential solar installations, ensuring they are completed on time and within budget.
– Coordinate with customers, installers, engineers, and other stakeholders to ensure clear communication and smooth execution.
– Monitor project progress, anticipate delays or issues, and resolve them proactively to reduce disruptions.
– Manage project software platforms and help improve processes and workflows.

– Customer Relations:
– Act as the main contact for homeowners throughout the project, maintaining strong customer satisfaction.
– Provide project updates, respond to questions, and address concerns to ensure a positive customer experience.
– Clearly explain solar systems, the installation process, and maintenance requirements.

– Coordination:
– Manage and coordinate with installers, subcontractors, internal sales representatives, and other professionals involved in the project.
– Ensure the project team follows timelines, safety procedures, and quality standards.

– Regulatory Compliance and Documentation:
– Ensure all installations meet local, state, and federal regulatory requirements.
– Obtain and submit required permits, inspection documentation, and interconnection agreements as needed.
– Keep accurate records of project details, changes, and progress.

– Post-Installation Support:
– Oversee post-installation inspections and commissioning of solar systems.
– Resolve any issues after project completion to ensure customer satisfaction and proper system performance.
– Provide ongoing support and follow-up related to system performance and maintenance.

Required Skills, Knowledge, and Abilities:
– 3–5 years of experience in residential solar or renewable energy project management.
– Strong knowledge of solar technology, installation processes, and industry standards.
– Excellent project management skills, including the ability to handle multiple projects at once; strong problem-solving skills and attention to detail.
– Strong communication, organizational, and leadership skills.
– Ability to read and interpret construction plans, technical drawings, and specifications.
– Experience with solar design software and project management tools.
– Knowledge of local, state, and federal regulations related to solar energy systems.

Compensation: $60k–$75k

Additional Information:
Job duties may include other responsibilities assigned by a supervisor or other managers related to the position or department. This job description describes the general nature and level of work; it is not intended to list every responsibility, duty, or required skill. The company may change job responsibilities, reassign or transfer positions, or assign additional responsibilities at any time, with or without notice, as allowed by applicable law. The company will provide reasonable accommodations for known disabilities to help qualified applicants or employees apply for jobs, perform essential job functions, or receive employment benefits and privileges as required by law.

If you’re an exceptional professional who thrives in a collaborative environment and values a rewarding career, we’d love to hear from you—apply today.