The Company
About Quench
Quench exists to positively impact people and the planet by helping eliminate the 500 million plastic bottles used each year. We play a key role in reducing single‑use plastic by providing on-demand filtered water solutions to more than 150,000 health‑ and eco‑conscious customers across North America. Our bottle‑free water coolers, ice machines, sparkling water dispensers, and coffee brewers filter existing water supplies to deliver unlimited clean water and beverages for a fixed monthly subscription. Quench has grown from a small regional business into an international leader, completing a successful NYSE public offering in 2016 and later becoming part of private‑equity‑backed Culligan. Headquartered in King of Prussia, PA, Quench has over 1,400 employees across more than 90 locations in North America and Puerto Rico. Learn more at https://quench.culligan.com.

About Culligan
Founded in 1936 by Emmett Culligan, Culligan is a global leader in advanced water treatment solutions that enhance consumer health and wellness. The company offers state‑of‑the‑art water filtration products, including softeners, drinking water systems, and whole‑house solutions for both homes and businesses. With over 900 franchise dealers in 90 countries, many of whom are multigenerational family owners, Culligan has the world’s largest dealer network. Learn more at https://www.culligan.com.

Values: The 5Cs
• Culligan as One
• Consumers come first
• Commitment to innovation
• Courage to do what’s right
• Consistently deliver outstanding results

The Position
Sales engineers focus on advanced products and applications, assessing different environments to recommend the right solution and develop an implementation plan that supports the sales process. The Technical Sales Engineer will use their technical expertise and sales support abilities to guide sales teams and customers through product selection and application needs. Their main goal is to understand customer expectations, environments, and requirements to ensure the proper solution is chosen and effectively installed, supported, and serviced.

The Technical Sales Engineer will report to the VP of Sales Engineering and Product Support and collaborate with product management, sales, supply chain, and service teams across various markets and business models, with initial emphasis on complex commercial ice solutions. This role requires a hands‑on approach to defining product solutions and supporting the successful deployment of advanced offerings.

The engineer will focus on understanding unique customer needs and environmental factors that may influence product performance and expectations. They will oversee the full rollout of complex solutions, from early design and development through execution, working closely with Sales, Marketing, Customer Care, Service, and Supply Chain to ensure strong delivery and customer value.

Responsibilities
• Understand the technical specifications and capabilities of company products and services
• Provide technical guidance to Sales and customers based on application needs and environment
• Present technical demonstrations that highlight product features and benefits
• Review technical drawings and blueprints to determine project requirements
• Share experience and product knowledge to support product recommendations and installation planning
• Modify solutions to meet customer requirements
• Work collaboratively with sales, service, supply chain, and product management
• Provide post‑sale support and maintain strong customer relationships

Requirements
Must Have:
• Strong technical background with water, ice, sparkling, and/or coffee products
• Excellent communication and relationship‑building skills
• Proven ability to understand complex product solutions and implementations
• Ability to clearly articulate value propositions for new products and solutions
• Strong verbal and written communication skills with demonstrated sales and customer service success

Must Be:
• Highly motivated, innovative, and resilient in achieving goals
• A strong team collaborator comfortable working across all levels of the organization
• An effective communicator skilled in building internal and external relationships
• Able to identify technical issues and customer needs that influence future product design
• Comfortable sharing accountability and committed to integrity and continuous learning
• A practical problem‑solver with experience in complex installations
• Skilled in time management, particularly with large installations requiring timely execution

Preferred:
• 7+ years of technical experience related to these products
• Strong history in product sales and technical support
• Strong written and verbal communication skills, including PowerPoint
• High technical proficiency in water filtration, dispensing, plumbing, electrical, and/or refrigeration
• Experience managing complex, multi‑stakeholder projects
• BA/BS degree preferred

At Quench, opportunities are abundant for people who:
Communicate and collaborate openly; share ideas and outcomes; demonstrate dependability, energy, and positivity; and proactively solve problems while being strong team players.

We call this “Quenchiness” — and we reward it. We work hard and have fun whenever possible.

Quench offers competitive pay and benefits, performance bonuses, and incentive programs. We are proud to be an Equal Opportunity Employer and provide equal consideration to all applicants and employees regardless of protected status. This applies to all aspects of employment, including hiring, compensation, promotion, training, and all workplace programs.