If you’re ready to create an energetic scene that is magnetic around the world, then we invite you to explore a career with us.
Join our international team as a Reception Manager.
Reception Manager responsibilities include:
- Always provide a warm and friendly welcome to all our guests and visitors
- Ensure excellent customer service delivery throughout the front of house functions in cooperation with the Department Managers
- Sets an example for team members of commitment, activities, work ethics, habits and personal character
- Leading, monitoring, motivating, and inspiring the team; providing guidance and support
- Ensure front desk is tidy and has all necessary stationery and material (e.g., pens, forms, and informative leaflets)
- Handle complaints and specific guests’ requests
- Implements ongoing development of skills and knowledge for the FOH team
- To be fully familiar with regular and VIP guests
- Act as an ambassador for the restaurant and help to market & promote all internal events
- Plan rota’s and ensure correct team member levels are on shift at any time
- Building strong customer relations – develop positive relations
To be a successful Reception Manager you should possess the following qualifications:
- Proven 2 years of work experience as a Front Desk Manager or Reception Manager in upscale, high-end restaurant or hotel
- Excellent Knowledge of English. Knowledge of additional foreign languages will be considered as an advantage
- Outstanding attention to detail, encouraging a culture of high standards throughout the team
- Experience of working in a highly customer focussed service delivery role
- The ability to lead and develop a large, diverse team
- Excellent problem-solving skills
- Degree in Hospitality/Tourism
Benefits
Nammos Group offers a competitive salary with international career development opportunities in our properties Worldwide. By joining our team, you will have the opportunity to work in a stimulating and motivating environment that values and is committed to its employees.
If this sounds like you, then we invite you to explore a career with us.
Only applications with cover letters and photos will be reviewed.
Salary and compensation
$70,000 — $100,000/year
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