Responsibilities

As a QA Specialist for our Customer Success team, your core responsibility will be auditing and evaluating our Insurance team’s execution of their key functions. You will provide ongoing and regular feedback on the performance of sales team members and identify opportunities for increasing conversion, training, compliance, and process improvements. Your success as the QA Specialist will be tied to company metrics and team evaluation progression.

Qualifications

Active Property and Casualty or Personal Lines insurance license in Texas REQUIRED. Unlicensed candidates will not be considered.

2+ years Property and Casualty insurance experience

2+ years experience providing feedback for performance improvement

Knowledge of state insurance regulations and laws

Thorough understanding of private-passenger auto insurance coverages, offered by LOOP

Strong attention to detail and organizational skills

Passion for leading others, evaluating performance, and improvement coaching

Demonstrated commitment to high quality assurance

Solid computer, IT, and systems experience, especially Google Workspace

Maestro QA experience a plus

Ability to adapt to new technology as we build our processes and workflows

Bilingual a plus

Details

This position is for full time, remote work, with the option to work out of our HQ in Austin, TX

$24.00 – $31.00/hr pay ranges are used in good faith, depend on experience, and are subject to change

Employee Stock Options

Health and Dental Benefits

Unlimited/Flexible PTO

Fourteen Weeks Paid Family Leave

Apply

To apply, please fill out the webform with your contact information and resume. We are an equal opportunity employer and cherish the diversity you will bring to our team.

$60,000 — $100,000/year