This role is open to being 100% remote within Canada while our home office is located in Toronto, Ontario. You may be required to travel to Toronto once per quarter for team and/or company events.

Who You’ll Be Joining

We’re looking for a Senior Program Manager to join our team to accelerate the delivery of exciting new software and hardware products to our customers. You’ll work with a cross functional team of engineers, designers, researchers, and product managers to turn product concepts into reality.

Our team is focused on innovating new products and features that deliver value to millions of homeowners across North America.

How You’ll Make an Impact:

As a Program Manager at ecobee, you will:

Help ecobee standardize processes and procedures for efficient delivery

Develop, communicate, and maintain program roadmaps

Help hold the team accountable to program timelines

Effectively prioritize and execute on program outcomes

Help plan and coordinate employee and customer field trials in collaboration with the Product and Research teams

Partner with program leadership team to manage risks, and share status updates to ecobee’s leadership team

Coordinate activities across multiple teams

What You’ll Bring to the Table:

You have previous experience in an intermediate-level Program/Project Management role that’s required you to work across multiple business units

3+ years of experience working directly with software engineering teams

Bonus: This experience includes projects with hardware and firmware elements

You have worked with project management tools like Jira, Confluence, or Smartsheet

You have excellent communication skills, both written and verbal

You are comfortable in a highly technical environment and can understand the nuances of technical decisions

You thrive in a fast-paced, ambiguous, and high stakes environment

Experience establishing new processes that are sustainable for the team

You are a smart, curious, and analytical person with a bias for action

Just so you know: The hired candidate will be required to complete a background check.

What happens after you apply:

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process: 3 Rounds

• Round 1: A 45-minute phone call with a member of Talent Acquisition

Round 2: A 60-minute virtual interview with our Director of Program Management

Round 3: A 60-minute virtual interview with two of our senior Program Managers

$100,000 — $160,000/year