The Design Team is dedicated to creating outstanding experiences for Loop’s brands and their customers by shaping both product interactions and market offerings.
We are seeking a part-time (24–32 hours per week) contract Product Designer to join our team in shaping the future of post‑purchase experiences. Candidates should understand core user experience principles and practice user‑centered and visual design, have experience with design systems, and demonstrate strong interaction design abilities. Your passion and professionalism will help you develop strategies rooted in real user insights, transform those insights into thoughtful product designs, and inspire the organization by prototyping what’s possible.

What You’ll Do:
• Develop concepts and iterate on ideas to simplify our product offerings while addressing new and unique design and business challenges.
• Use interaction models, workflows, UI design, and interaction details to bring concepts to life in collaboration with engineering and product teams.
• Use research and data to guide your design decisions.
• Partner with other designers to uphold high craft standards and encourage creative thinking and inclusive design.
• Communicate your work clearly to cross‑functional partners and stakeholders.
• Help grow our design systems and UI patterns.
• Push the boundaries of e‑commerce by helping build a new era of post‑purchase delight and mindful consumerism.

Your Experience:
• 5+ years of Product Design experience for B2B SaaS products.
• A flexible design process and good judgment on when to move quickly and when to be thorough.
• Ability to manage multiple projects and clearly communicate progress with cross‑functional teammates.
• Comfortable speaking directly with customers to extract meaningful insights.
• Strong understanding of HTML, CSS, mobile‑first principles, and responsive design.
• Skilled in designing and prototyping with Figma.
• Strong presentation abilities for communicating designs, ideas, and key deliverables to peers and cross‑functional partners.
• Excellent verbal communication skills and an understanding of business needs and product experiences to design solutions for complex problems.
• Clear examples of how your designs have been implemented throughout a project’s lifecycle.

Contract Terms:
• 24–32 hours per week
• Monthly retainer up to $8,000 (subject to change)
• Month‑to‑month contract
• Contractor must provide their own computer and Figma access

Loop Story
In an ideal world, Loop wouldn’t need to exist. We imagine a world where people make mindful choices, love every product they own, and share values with the brands that make them. But commerce is imperfect, and things sometimes go wrong. Loop creates second chances.

We’re transforming the post‑purchase experience, starting with returns—one of the most delicate moments in commerce—and turning it into something consumers enjoy, deepening their connection with brands and products.

We value connection internally, too. We’re building a workplace that puts people first and prioritizes empathy and well‑being. Loop is meant to be a meaningful part of your career, a place where you can shape the future of an industry and grow personally at the same time. You’ll have space here to grow quickly, and we’ll trust you to make the most of it.

Learn more about us here: https://www.loopreturns.com/careers
Review our privacy notice here: https://drive.google.com/file/d/1hlgysomxuiH93NXYC33Q5wTj8rQ_q7A9/view