Principal Business Objective Manager Team

last updated February 27, 2025 5:33 UTC

Atlassian

HQ: Sydney, Australia

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Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We’re looking for our next amazing Business Objective Manager [BOM] to help us achieve scalable transformation for our Customer Support Services [CSS] organization. As part of the CSS Business Transformation Team, the Business Objective Manager is critical for us to deliver scale to to the technical side of our business through process and tooling advancements. Are you passionate about strategic problem solving and driving a cross-functional team to deliver success? Then we need you!

In this role, you’ll be responsible for driving technical, strategic thinking across the Team portfolio to elevate and improve the scale of our global support operations business and improve our customer experience. You’ll work closely with IT, business analysts, program managers, operation managers, and developers in a cross-functional team. Your role will be to drive the team strategy towards a measurable goal, helping the team to have a clear picture of where we are and where we are going in order to provide a stable tooling environment that can withstand our growth.

You will drive strategic results for key Atlassian technical business needs and see a tangible impact on our internal and external customers. You will do this through AI, technical process improvements, and improving and adding to our tooling portfolio to deliver successful outcomes.

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we’re motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.

$70,000 — $120,000/year

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