About the Engineering Organization:
Loop’s Engineering Team is built on agility, consistency, and strong performance. These principles enable us to continuously and reliably deliver meaningful value to our customers. Our close connection with users helps us stay ahead in our industry and bring the best ideas to market.

About the Role:
Loop is seeking a full‑stack Senior Software Engineer who is passionate and motivated to make an impact. In this hands-on role, you will directly influence the design, development, and upkeep of our core products. You’ll use your expertise to create scalable systems, elevate technical standards, and serve as a trusted resource for your teammates.

Our Blended Work Environment:
We’re intentional about how we work so everyone can perform at their best. We call this our Blended Working Environment. Our team operates from our Columbus, OH headquarters, various Hub or Secluded locations, and remote locations across the U.S., select Canadian provinces, and the U.K. For this role, you may work from Columbus, OH; New York City, NY; Boston, MA; Chicago, IL; Austin, TX; or fully remote.

Our Tech Stack:
Although each team may use different tools, our common technologies include PHP/Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, and Serverless. Our hiring process does not require experience with a specific tech stack.

What You’ll Do:
• Design, develop, and maintain web applications, APIs, backend services, and lambdas for Loop’s product suite, delivering high-quality, reliable solutions.
• Troubleshoot complex technical issues for merchants, partners, and internal teams, ensuring an excellent user experience.
• Build automated unit and integration tests to maintain code quality.
• Support a strong continuous integration and deployment pipeline.
• Help evaluate and recommend engineering best practices to support scale and long-term system stability.
• Contribute to defining and maintaining technical standards that strengthen code quality and consistency.
• Help foster a strong engineering culture built on collaboration and support.
• Show curiosity and actively look for opportunities to learn and improve.
• Take ownership of your work, its direction, and its outcomes.
• Lead initiatives and proactively solve problems, especially complex technical challenges within your domain.
• Mentor and support other engineers, sharing knowledge and helping them grow.

Your Experience:
• 5+ years working with PHP/Laravel, AWS Serverless, and Vue.js is preferred.
• Strong background in web development using modern tools and practices.
• Proven hands-on experience building web applications, backend systems, and APIs.
• Ability to make informed technical decisions and understand trade-offs.
• Experience contributing to effective testing practices and opinions about quality-driven development.
• Familiarity with continuous integration and deployment processes, and experience helping scale them.
• Examples of using test-driven and behavior-driven development and advocating for these approaches.
• Experience thriving in an agile environment and applying agile principles.
• Ability to describe meaningful conversations where you gave feedback with humility and openness.
• Examples of improving processes or systems and collaborating with teams or stakeholders to implement changes.
• Instances where you supported a team decision even when it differed from your preference.
• Experience partnering closely with product managers and designers.

Salary Range: $155,600–$213,949 per year
We recognize that career and compensation decisions are significant. Our compensation strategy aims to provide safety, excitement, and transparency while reflecting the realities of a startup. The posted salary range represents the base salary and may change in the future. Actual salary will depend on experience, skill set, location, company needs, market conditions, and your compensation goals.

Loop offers a comprehensive benefits package, including medical, dental, and vision coverage, flexible PTO, company holidays, sick and safe leave, parental leave, 401k, monthly wellness stipend, home workstation support, phone/internet reimbursement, and equity.

Loop Story:
Commerce should feel effortless: every product loved, every order perfect, every customer loyal. But reality is complicated—operations get messy, margins shrink, and trust is fragile. Loop brings confidence to the places where commerce breaks down.
We began by improving returns and exchanges. Today, we’re building a connected commerce operations platform supporting everything from order tracking to fraud protection, with hundreds of innovations along the way. Powered by data and insights, our tools help merchants make smarter decisions at every step. More than 5,000 top brands trust Loop to transform cost centers into engines for growth. Our mission is simple: protect margins, delight customers, and help merchants build businesses that endure.

Life at Loop is guided by our core values. We pair empathy with high expectations, believe in showing up authentically, and build resilience by confronting challenges directly. You’ll grow quickly here—developing skills that stay with you long after. Working at Loop is a defining chapter in your career, where you’ll help shape the future of commerce and leave stronger than when you arrived.

Learn more at https://loopreturns.com/careers.
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