The Position
We are looking for a People Coordinator to support the successful day-to-day operations and contribute to the growth of one of our client accounts. This role is key to delivering a seamless employee experience, keeping our people operations running smoothly, and helping build a culture where everyone feels valued and supported.
Travel Required: Occasional travel to client sites or medical appointments may be required.
Salary: £28,000 per year (depending on experience)
Support HR operations for a workforce of 2000 workers across multiple client sites.
Prepare regular HR reports on headcount, turnover, absenteeism, and compliance for management review.
Collaborate with Payroll, Recruitment, and Compliance teams to ensure seamless employee lifecycle management.
Manage parental leave processes, including maternity, paternity, and shared parental leave, ensuring timely communication and accurate form processing
Conduct risk assessments where appropriate, including for expectant mothers and employees returning to work following illness or injury.
Liaise with the Payroll Team regarding leave eligibility, statutory entitlements (e.g., SMP, SSP), and antenatal appointment pay
Handle post-maternity leave arrangements, including holiday management and reintegration plans
Maintain and regularly update trackers for maternity/paternity, light duties, accidents, and sicknesses
Oversee light-duty accommodations: conduct meetings with employees and clients to agree on reasonable adjustments and ensure implementation
Manage short-term sickness cases: process sick notes, check SSP eligibility, issue SSP1 forms where applicable, and keep internal systems updated
Manage long-term sickness cases: conduct welfare meetings, make referrals to occupational health providers, and liaise with GPs or specialists as needed
Maintain accident records and follow up on necessary reports and meetings
Support continuous improvement efforts related to employee well-being and workplace safety
Communicate with both clients and employees daily via phone and email, ensuring clear, timely, and professional support
Assist in preparing HR reports, audits, and compliance checks
Ensure accurate record-keeping in line with data protection and labour laws
Support diversity, equity, and inclusion initiatives, including mental health first aid
A relevant HR qualification (e.g. CIPD Level 3 or above)
A minimum of 2 years of proven experience in HR administration or employee relations, ideally with a focus on absence or case management
Familiarity with HRIS systems (ideally BambooHR) and Google Workspace tools (Sheets, Docs, Slides)
Strong communication skills, both written and verbal
Excellent interpersonal skills and ability to build rapport with employees, clients, and external providers
The ability to quickly adapt to changing priorities and multitask effectively
A detail-oriented and problem-solving mindset, especially when working under pressure
A proactive approach to employee support and case resolution
Strong organisational skills and experience using trackers, systems, and documentation tools
To apply for this job, please visit the application page
