Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!

The Payroll Operations Specialist is responsible for helping R365 customers with Payroll ACH functions. They will collaborate closely with internal teams and third-party partners to ensure all clients receive a delightful experience with R365 Payroll. A successful applicant will have a proven record of great attention to detail and the ability to work simultaneously on multiple tasks and projects. The combination of interpersonal communication, a strong sense of initiative and a drive to get the job done well will be critical to success.

How you’ll add value:

• Initiate and process ACH transactions, including payroll direct deposits, vendor payments, bill payments, garnishments and other items in accordance with established procedures and deadlines.
• Stay up to date with ACH rules and regulations, ensuring that all ACH transactions comply with NACHA (National Automated Clearing House Association) guidelines and other applicable regulations.
• Investigate and resolve ACH transaction exceptions, including returns, reversals, and corrections, while maintaining accurate records and documentation.
• Utilize payroll software to process and manage payroll transactions efficiently.
• Review ACH transactions for accuracy, completeness, and compliance with ACH rules before they are submitted for processing.
• Investigate and resolve any payroll discrepancies, payment errors or other issues promptly.
• Assist customers, both internal and external, with ACH-related inquiries, issues, and troubleshooting.
• Generate and review reports, reconciling transactions with bank statements and resolving discrepancies.
• Ensure the security and confidentiality of ACH transaction data, taking measures to safeguard sensitive financial information.
• Identify opportunities to automate payroll processes and improve efficiency.
• Provide training and support to colleagues and employees on ACH and payroll related matters.
• Maintain documentation of processes, procedures, and standard operating instructions.
• Monitor for potential ACH fraud and take necessary precautions to mitigate risk. Collaborate with the security and fraud prevention teams as needed.
• Assist in internal and external audits by providing payroll records and documentation as needed.
• Other duties as assigned.

What you’ll need to be successful in this role:

• 3-5+ years of banking, payroll, finance, accounting, or a related field (or equivalent work experience).
• Attention to detail and a high degree of accuracy.
• Strong problem solving and customer service skills.
• Excellent critical thinking skills
• Solutions oriented mindset with ability to articulate under pressure.
• Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation
• Strong technical aptitude with experience communicating across multiple platforms
• A passion for helping people get the most out of technology
PREFERRED
• Payroll Operations Experience (ACH/Tax/Reconciliation)
• General understanding of business accounting principles

R365 Team Member Benefits & Compensation

• This position has a salary range of $28.05-$39.26/hour. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives

DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.