As a Partner Operations Associate on the Partner Operations team at PagerDuty, you will work cross-functionally with the Sales, Partner, Marketing, Finance and Legal teams in all regions to streamline our Partner Lead-To-Cash Flow. You will be working with intelligent and driven individuals focused on delivering high impact projects.

The ideal candidate must be an organized problem solver, data-driven, and have excellent analytical skills. Software-as-a-service or other subscription based work experience will be helpful.

Responsibilities:

Quickly become an expert and global front-line support for sales systems and data, especially https://www.salesforce.com

specific to all Partner related activities

Intake & triage of Partner Operations SFDC Queue

Support, maintain and continuously improve our Partner processes

Drive special projects in data quality assurance across key areas of our sales team which includes documenting specific processes and enabling the Partner team and beyond

Work with our Partner team to identify and explore opportunities for sales process improvements and help drive enablement efforts as it relates our Partner deal workflow

Support our Partner Ecosystem from onboarding new partners to closing deals

Liason for AWS related to deals, projects and data sharing

Ad-hoc analyses as required by Partner or Partner Operations leadership

Requirements:

BS/BA Degree or a minimum of 2 years of corporate experience

Proficiency in Google Sheets/Excel

Effective, clear, and concise communication skills, verbal and written

Proven Self Starter

Ability to effectively multitask and prioritize in a dynamic environment

Attention to details, follow through and strong analytical thinking

High level of integrity & dependability with strong sense of urgency

Ability to operate in “hyper-growth environment” with moderate supervision

Experience with https://www.salesforce.com

is preferred

Experience working specifically with Partner Operations is preferred

Experience working for a SaaS company is highly preferred

advanced level of English

$65,000 — $120,000/year