About us

Kyte is a Series A technology platform that brings magic and seamless delivery into the experience of getting a car in cities. We are building the most compelling way to get a car by committing to relentless customer centricity, technology-powered operational excellence and capital efficiency. The sky’s the limit when it comes to Kyte.

At Kyte, we love what we do and we believe our diverse team of ridiculously ambitious individuals is what makes our company great. We are headquartered in the sunny, San Francisco Marina district and we have a second home in Munich, Germany. Wherever office or remote location you are at, you will have more than significant ownership and impact on our company trajectory, and shape how people get around the cities they live in. We look forward to hearing from you!

About the role

The Operations Manager reports to the General Manager and has a direct impact on the success of the business. You will be directly responsible for the day-to-day operation, namely fleet maintenance activities, partner scheduling and training, and parking lot operations and control as well as the implementation of standardized processes. This role requires physical presence at the company parking lot. You must exhibit a hands-on management style coupled with the interpersonal skills necessary to work with driver partners to ensure they are meeting expectations and, when necessary, coach driver partners to ensure an effective operation.

What You’ll Do

Owning driver partner onboarding and training
Scheduling driver partner tasks and ensure they are executed to completion (vehicle swaps, maintenance, refueling, detailing, etc.)
Managing vehicle onboarding and off-boarding with our supplier partners.
Controlling and valeting the parking lot to maximize operational efficiency.
Maintaining the key management system to ensure security and operational efficiency.
Auditing and controlling the cleanliness of the vehicles to ensure 3rd party accountability and excellent customer service.
Maintaining the vehicle fleet so that all cars are in “rentable condition”

Required

3+ years or working experience in a related field (fleet or warehouse management) with at least 1 year as a supervisor or people manager
Ability to take initiative in a constantly-changing work environmentExperience in creating, optimizing and implementing processes.
Self-starter that radiates positivity and possesses a “can-do” attitude.
Basic understanding of vehicle systems, mechanics, and technology sufficiently to authorize repairs and accurately evaluate the work of partners involved in maintenance and repairs
Outstanding organizational skills and meticulous attention to detail
Excellent communication and interpersonal skills, able to give efficient high level summaries to Market Manager in timely cadences
Proficiency using slack and web based applications (fleet management tool, email)
Proficiency using Google Suite and Excel

Preferred

Previous high growth, fast paced startup experience
Managed a fleet of vehicles (scooters, bikes, mopeds, cars, etc)
Worked / managed 1099 contractors

Benefits

• The opportunity to be a part of the exciting early stages of a well-funded, Silicon Valley based startup that has massive growth and venture potential
• Very generous compensation package
• Medical, Dental, & Vision Health Insurance (100% Covered)
• 401(k) Retirement Plan
• $200 Commuter Benefit
• $50 Gym Membership
• Employee Development Budget
• Annual Company Offsite
• Calm App Yearly Subscription
• Generous discounts to use on our product