HONK is reshaping the towing and roadside assistance industry by turning stressful automotive moments into smooth, brand-forward experiences. With the highest customer satisfaction ratings in the industry and a steady commitment to digital innovation and excellence, HONK is trusted by some of the largest insurers, fleets, automotive OEMs, and retailers in the country.

This new position sits on HONK’s Growth team and is designed for someone who likes being at the center of things. You’ll support both Sales and Customer Success by helping the go-to-market team stay prepared, organized, and fast-moving. In any given week, this could mean building a QBR deck, responding to an RFP, updating the CRM, or improving a recurring process. This role is not about managing a team or owning a revenue target—it’s about being the person who helps everyone around you work more effectively.

**Key Responsibilities**
– Support Account Directors, Strategic Account Managers, and Customer Success Managers with RFP responses, including drafting content, collecting data, and coordinating input across the business.
– Create materials for client meetings, including QBRs, sales decks, and executive-level presentations, ensuring the team always brings polished, client-ready work.
– Manage ad hoc reporting and analysis requests from Sales and Customer Success, translating data into usable insights for client conversations and internal meetings.
– Maintain CRM accuracy and cleanliness across the go-to-market team by keeping contact details, opportunity information, and accounts up to date.
– Identify slow, manual, or inconsistent processes and lead efforts to improve them—whether through templates, automation, or bringing the right people together.
– Partner with Sales, Customer Success, Product, and Operations on cross-functional initiatives, serving as the connection that keeps projects moving across teams.

**Qualifications**
– Experience in Sales Operations, Revenue Operations, or Go-to-Market Operations.
– Comfortable collaborating across both Sales and Customer Success without a strong preference for one side.
– Strong data and reporting skills, with the ability to pull, organize, and present information clearly with minimal direction.
– Experience with CRM systems (HubSpot preferred) and a habit of keeping records clean and current.
– Confident, effective writing skills, able to produce client-facing materials that require minimal editing.
– Proactive problem-solving—spot issues and fix them without being asked.
– Able to handle multiple priorities at once and make good decisions about what needs attention first.

$70,000–$100,000 per year. Compensation is based on several factors, including market location, and may vary depending on job-related knowledge, skills, and experience. HONK offers total compensation, which may include commission and other forms of pay, along with a full range of medical, financial, and/or other benefits.

At HONK, we are a diverse community of passionate people who value remote work and believe in inclusivity. As a remote-first company, we embrace collaboration and flexibility so team members can thrive from anywhere in the U.S.

HONK is an equal opportunity employer. We value diversity and are committed to an inclusive workplace. Hiring decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic under applicable law.