Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)
We are seeking a highly motivated hands-on data driven Operations Manager with extensive Business Intelligence (BI) Analyst experience to oversee operational efficiency, provide actionable insights, and support strategic decision-making. This hybrid role requires a strong background in business intelligence to streamline processes, enhance operational performance, and drive data-driven improvements.
- Oversee daily operational activities to ensure efficiency and effectiveness.
- Develop and implement standard operating procedures (SOPs) to improve productivity.
- Manage resources, budgets, and timelines for ongoing projects.
- Identify and mitigate operational risks while ensuring compliance with regulations.
- Collaborate across departments to optimize workflows and support business goals.
- Collect, analyze, and interpret data to identify trends and opportunities.
- Develop dashboards and reports to provide stakeholders with actionable insights.
- Design and implement data models and KPIs to track operational performance.
- Use BI tools (e.g., Tableau, Power BI, SQL) to support data-driven decision-making.
- Partner with IT and data teams to ensure data accuracy, consistency, and accessibility.
- Lead cross-functional initiatives to align operational goals with business strategy.
- Monitor industry trends and leverage insights to drive innovation and competitiveness.
- Provide leadership and guidance to teams, fostering a culture of collaboration and continuous improvement.
- Proficiency in business intelligence tools (e.g., Tableau, Power BI, Looker).
- Advanced Excel/Google Sheets skills (pivot tables, macros, data analysis).
- Strong proficiency in Notion with ability to design and manage complex workflows, custom dashboards, templates, and databases.
- Understanding of process optimization frameworks (e.g., Lean, Six Sigma).
- Experience with ERP systems and workflow automation tools.
- Exceptional ability to analyze complex data sets and translate them into actionable insights.
- Proven track record of identifying inefficiencies and implementing process improvements.
- Strategic thinker with the ability to identify root causes and long-term solutions.
- Experience defining, tracking, managing, and actioning on KPIs and benchmarks
- Strong written and verbal communication skills to convey data insights to non-technical audiences.
- Collaborative team player capable of leading cross-functional teams.
- Experience presenting to executives and stakeholders at all levels.
- Bachelor’s degree in Business Administration, Operations Management, Data Analytics, or a related field (MBA preferred but not required).
- 5 – 10 years of experience in operations management with business intelligence, or related roles.
- Certifications in BI tools (e.g., Tableau, Power BI) or operational excellence methodologies (e.g., Six Sigma, PMP) are a plus.
- Ability to work in Eastern Standard Time (EST) hours to ensure alignment with team operations and stakeholders.
- Detail-oriented with a passion for continuous data-driven improvement.
- Adaptable to dynamic environments with a proactive mindset.
- Results-driven with a strong focus on meeting deadlines and delivering value.
To apply for this job, please visit clickguard.turbohire.co