At PointClickCare, our mission is straightforward: help providers deliver exceptional care. We start with our people. As a leading, founder-led, privately held health technology company, we empower our employees to push boundaries, innovate, and help shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform supports more than 30,000 provider organizations, improving outcomes for millions of people. We also reinvest a significant share of our revenue into research and development, giving employees the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and named one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we enable our teams to build a smarter healthcare future—human-first and strengthened by AI to create real, lasting change. Employees use AI to enhance creativity, productivity, and thoughtful decision-making. By embedding AI tools into everyday workflows, collaboration improves, outcomes get better, and every team member develops the skills to maximize their impact. This starts with our hiring approach, where we seek AI expertise aligned with our mission, and continues through ongoing training and development to support innovation throughout each employee’s journey.

Join us in reshaping healthcare so it doesn’t just survive, but thrives. Learn more at Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

This is a part-time contract role that may complement the work of people who are currently employed full-time. The schedule is flexible, with up to 28 hours per week available.

– The position is mostly (95%) focused on labeling PointClickCare clinical notes for data entry to help train AI models. You may need to sit for extended periods to complete labeling tasks.
– While labeling, provide clinical feedback and recommendations using your nursing knowledge of Senior Living/SNF electronic medical records.
– Contribute clinical expertise to the labeling team.
– Follow established labeling guidelines and provide thoughtful suggestions about possible labeling changes to improve the product.
– Collaborate with a team of subject matter experts, including quality reviews of AI outputs.
– Complete all required training as directed by Security, the Clinical Director, and HR.

**Requirements**
– Clinical background (RN, NP): at least 5 years of acute or LTPAC clinical experience; clinical software experience is preferred, including familiarity with predictive intelligence using an EHR.
– General familiarity with how AI is used in healthcare, including knowledge of terms such as LLM, NLP, and hallucinations.
– A clinical degree is required; a bachelor’s degree is preferred, along with proof of clinical license verification.
– Strong organizational and project management skills.
– Ability to work independently and stay self-motivated.
– Excellent multitasking and communication skills, along with the energy to thrive in a complex, fast-paced, dynamic environment. Data labeling experience and customer support/service experience using clinical software are preferred.
– Technical aptitude or familiarity with the PointClickCare EHR is preferred but not required.
– A strong passion for transforming healthcare.
– You must have a working computer and internet connection and be willing to follow the technical requirements set by our Security and Technology teams.

**Additional details**
– Physical security requirements: work from a private space, use a properly secured Wi‑Fi connection, and do not share access to the computer used for labeling.
– Install the approved assigned VPN and use the specific internet browser required for the project.
– Strong proficiency in written and spoken English, professional communication skills, and the ability to understand medical terminology.
– You must complete the required background check, meet contract-period requirements, and comply with HR policies while representing PCC throughout the contract and any related follow-on period, as specified by policy.

$37.50–$40.40 per hour.

This is an hourly paid contract position based on a 40-hour work week. The pay range is $37.50–$40.40 USD per hour. The role includes no benefits or paid time off; instead, you will receive an additional 4% per hour in lieu of benefits. Your recruiter can provide more information about the contract terms during the hiring process.

PointClickCare is an equal opportunity employer and does not allow discrimination or harassment based on race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other legally protected characteristic. We welcome and encourage applications from individuals with disabilities and provide accommodations upon request throughout the selection process. For accommodations, contact recruitment@pointclickcare.com.

When you apply, your information is handled and stored by Lever according to Lever’s Privacy Policy. We use it to assess your eligibility for the role and may retain and use it for future positions you apply for, or for roles we believe may be relevant based on your background. If there is no longer an ongoing legitimate business need to process your information, it will be deleted or anonymized. If you have questions about how PointClickCare uses or processes your information, or if you want to request access, correction, or deletion, contact PointClickCare’s Human Resources team at recruitment@pointclickcare.com.

PointClickCare is committed to information security. By applying, and if hired, you agree to follow our information security policies and procedures and to make every effort to protect confidential and/or sensitive information.