Role Brief – Director, Program management and Delivery position oversees the end-to-end delivery of software development projects, ensuring they meet business objectives, are completed on time, and within budget. This role involves mentoring PMs, SMs, teams, fostering a culture of continuous improvement, and delivering high-quality software solutions aligned with business needs and technical standards. A strong focus is placed on maintaining regular reporting cadences, meeting target revenue and margins, and driving cost efficiencies without compromising quality.

Key Responsibilities:

• Define project goals, deliverables, and success criteria for software solutions.
• Develop detailed plans, including resource allocation, timelines, and risk mitigation.
• Ensure software development follows Agile or hybrid methodologies, delivering in iterative cycles.
• Mentor, coach project managers & teams to achieve their full potential.
• Foster a culture of collaboration, accountability, and continuous learning.
• Identify skill gaps within the team and recommend training or upskilling initiatives.
Stakeholder Collaboration and Reporting:
• Maintain a regular cadence for reporting, including WSR, MBR, QBR
• Act as the bridge between business stakeholders, product owners, and technical teams.
• Provide actionable insights to stakeholders on project progress, risks, and opportunities.
Revenue and Margin Management:
• Ensure projects are delivered within budget while achieving target revenue and profitability margins.
• Track and manage financial performance metrics, including cost savings, efficiency gains, and ROI.
• Proactively identify and address factors impacting financial performance.
• Streamline processes to optimize output, resource utilization, and cost savings.
• Implement automation and best practices to reduce delivery timelines and overhead costs.
• Negotiate vendor contracts to ensure cost-effectiveness.
Risk Management:
• Identify potential risks and develop mitigation plans to ensure uninterrupted delivery.
• Proactively resolve conflicts and remove project roadblocks.
Quality Assurance and Delivery:
• Ensure adherence to coding standards, testing protocols, and best practices.
• Facilitate code reviews, sprint reviews, and retrospectives to maintain high quality.
• Oversee final product delivery and ensure alignment with business needs and user expectations.

Qualifications:

• 15+ years of experience in software development and project delivery.
• Proven experience leading and mentoring agile software development teams.
• Hands-on experience with SDLC, CI/CD pipelines, and software quality assurance practices.
• Strong understanding of software architecture and development methodologies.
• Proficiency in Agile tools (e.g., JIRA, Azure DevOps).
• Exceptional leadership, communication, and interpersonal skills.
• Financial acumen to track and manage revenue, costs, and margins effectively.
• Technical expertise in programming languages and frameworks (e.g., Java, . NET, Python, etc.).
• Certified Scrum Master (CSM) or SAFe Agilist.
• PMP (Project Management Professional) or Prince2.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field.

Key Competencies:

• Mentoring and Team Building
• Stakeholder Management and Communication
• Revenue and Margin Management
• Process Optimization and Continuous Improvement
• Strategic Thinking and Problem-Solving