Our mission and customers
Today, our platform makes banking and finance management easier for SMEs, helping them build what comes next. We provide a finance management platform with banking at its center, enhanced with additional financial tools. We’re proud to be rated 4.8 on Trustpilot, , based on 53,000+ reviews.
Our culture puts customer satisfaction at the heart of everything we do—reflected in a Net Promoter Score of 75. This far exceeds the scores typically seen in traditional banking, which often range from 3 to 12, and sometimes even lower.
Our journey
Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ people serving more than 600,000 customers across eight European countries: France, Germany, Italy, Spain, Portugal, Austria, Belgium, and the Netherlands. We’ve been profitable since 2023, and we’re just getting started—we aim to become the undisputed European leader in SME finance management.
Our beliefs
We hire for skills and potential. With 80+ nationalities, 45% women, and 56% women in our leadership team, diversity is simply part of who we are.
We’ve built a discrimination-free hiring process because we believe the best teams are built on merit.
AI at Qonto
We see AI as a driver of our success.
We always choose insight over routine. That’s why AI is already deeply integrated into the way we work—not as a trend, but as a way to raise the bar for the entrepreneurs who rely on us. That’s also why we give our Qonto team members unlimited access to the best AI tools available: Claude Code, Cursor, Copilot, Dust, and Notion AI.
We’re looking for people who experiment without waiting for permission, push AI beyond the obvious, and know when to trust it—and, even more importantly, when to challenge it.
If you’re already pushing the limits of AI, you’ll feel right at home.
Join us as a Banking Operations Juridical Officer for the German Market (fixed-term contract), based in Paris, where you’ll handle sensitive operations related to Qonto’s customers. You’ll support the day-to-day management of operational banking topics for our German market 🇩🇪, playing a key role in establishing Qonto as the leading European business finance solution. You’ll join our international Banking Operations team of four (and growing!), reporting to Matthias, our Team Lead Banking Operations Juridical – Germany, Netherlands, Austria.
👩💻🧑💻 As a Banking Operations Juridical Officer – German Market at Qonto, you will:
- Manage sensitive processes: Handle and follow up on administrative seizures, judicial liquidations, enforcement actions (bailiff seizures), and inheritance procedures.
- Handle written communication: Work directly with German authorities, creditors, and lawyers to ensure accuracy and compliance (no direct phone calls or direct customer contact).
- Collaborate across teams: Work closely with internal teams (Banking Operations, Customer Care, and Legal) to ensure operations are managed efficiently and carefully.
- Oversee account lifecycle: Ensure account closures run smoothly and prepare circular letters for external auditors.
- Improve day-to-day processes: Refine and update operational workflows to increase efficiency and maintain high standards.
🤔 What you can expect:
- International team: Work with colleagues from diverse cultural and professional backgrounds.
- Hyper-growth environment: Contribute in a fast-paced setting with strong opportunities for career growth.
- Cross-functional collaboration: Partner closely with Banking Operations, Customer Care, and Legal teams.
- Real impact: Help shape Qonto’s banking operations and support our position as a leading European business finance solution.
🤝 About your future manager
Your manager will be Matthias, our Team Lead Banking Operations Juridical – Germany, Netherlands, Austria.
- His path? Matthias started his career in law, specializing in European and international tax law, with experience as a Tax Trainee at multiple law firms. He joined Qonto in early 2022 as a Banking Operations Manager and quickly advanced, becoming a Senior Manager before taking on his current role as Team Lead in 2024.
- What he brings to the team? With a strong academic background in tax law and years of hands-on experience in Qonto’s banking operations, Matthias offers sharp analytical discipline, precision, and a deep understanding of our core financial processes. His fast progression within the company reflects his adaptability and proven leadership. As a Franco-German bilingual, he also contributes valuable cross-cultural insight and excellent communication skills.
🏅 About you
- Experience: You have initial experience in administrative or banking operations and feel comfortable managing operational—and sometimes sensitive—topics.
- Languages: You’re fluent in German and English (written and spoken). French is a plus.
- Analytical and detail-oriented: You’re highly organized, pay close attention to details, and can stay consistent with repetitive tasks.
- Critical thinker: You bring curiosity and always look for better solutions, while feeling comfortable challenging the status quo.
- Team player: You’re proactive, motivated, and ready to grow in a supportive, dynamic team environment.
At Qonto, we know that real diversity goes beyond checking boxes on a hiring form. Apply regardless of which boxes you meet. Who knows? You might be exactly the missing piece we’ve been looking for.
Our hiring process
– Interviews with your Talent Acquisition Manager and future managers (one hour each)
– A remote or in-person exercise to demonstrate your skills and get a feel for what it’s like to work at Qonto
On average, our process takes 20 working days—more details here in our candidate journey.
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