Role Overview:

We are seeking a highly skilled and strategic Senior Manager of Revenue Operations to join our growing team. Reporting to the VP of Revenue Operations, this role will own critical functions that drive the effectiveness and efficiency of our revenue operations, including revenue analytics, territory design and strategy, and go-to-market process improvement. This role will also play a pivotal role in the GTM planning process and systems and infrastructure strategy. The ideal candidate will partner cross-functionally with Sales, Marketing, Customer Experience, and Finance teams to streamline our revenue cycle and improve the overall customer journey.

Key Responsibilities:

• Revenue Analytics:
• Manage revenue performance analytics, reporting, and forecasting across sales and account management.
• Identify KPIs to inform data-driven decisions and strategic initiatives.
• Provide data-driven actionable insights and recommendations to optimize revenue generation and growth.
• Partner with GTM Systems teams to optimize data infrastructure to create reportability and visibility of full-funnel KPIs.
• Revenue Planning:
• In partnership with VP of RevOps, Revenue leadership, and Finance, design a data-driven revenue plan for the Sales and Account Management functions.
• Develop comprehensive ARR forecast and quota models to align with company growth goals.
• Collaborate with Finance and Revenue teams to align revenue goals with budgeting and resource allocation.
• Territory Design and Strategy:
• Oversee territory design and planning, ensuring optimal alignment with GTM strategies and revenue goals.
• Collaborate with sales leadership to design equitable and data-driven territory models that drive sales productivity and maximize coverage.
• Continuously analyze and refine territory plans based on performance, market trends, and customer insights.
• Systems Strategy & Process Improvement:
• Influence the evolution of the RevOps systems architecture, ensuring alignment with business goals and scalability.
• Partner with GTM systems teams to drive continuous improvements and efficiencies in tools, processes, and workflows across CRM and other revenue systems.
• Lead projects to streamline revenue operations processes, ensuring high data quality, automation, and seamless handoffs between teams.
• Cross-Functional Leadership:
• Collaborate closely with Sales, Marketing, Customer Experience, and Finance to drive consistent revenue operations processes throughout the customer journey.
• Act as a trusted advisor to leadership on revenue strategy and operational excellence.
• Play a key role in shaping the end-to-end revenue cycle and identifying opportunities for continuous improvement in the customer experience.
• Strategic Initiatives:
• Lead or support strategic projects related to growth, scalability, and operational efficiency.
• Develop and communicate clear, actionable insights and recommendations that drive revenue performance.

Qualifications:

• 7+ years of experience in revenue operations, sales operations, business operations, or a related field, preferably in SaaS or education technology.
• Proven track record of success in managing revenue analytics, sales planning, territory design, and operational strategy.
• Deep knowledge of CRM systems (Salesforce experience preferred), data analytics tools, and revenue performance management systems.
• Strong analytical and problem-solving skills, with an ability to translate data into actionable insights.
• Excellent project management skills with the ability to drive cross-functional initiatives.
• Ability to work collaboratively with multiple stakeholders across functions and levels of seniority.
• Strong communication and presentation skills.
• Passion for education and improving student outcomes is a plus.