We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

We’re seeking a proactive Product Manager who can provide Product Support and Product Management while also helping with Digital App Services programs. You’ll work with a senior, product-led team to improve the end-to-end customer journey across channels, grounded in user research and data-driven insights. You’ll foster a culture of inclusion, experimentation, and continuous improvement, partnering with cross-functional teams to deliver real business impact, and adapt to various client environments and requirements.

What you’ll do

– Lead the integration of design, strategy, and research into product development, ensuring user-centered, data-informed outcomes that align with the business.

– Develop and drive a roadmap for Design, Strategy, Research, and Digital Services, balancing short-term priorities with long-term strategy.

– Collaborate with cross-functional teams on both the CI&T agency side and Client side (Engineering, Product, Content, Marketing, AfterSales, Controlling) to ensure coherence and alignment across initiatives.

– Partner with Lead Product Designer to ensure design solutions are grounded in user research and strategic objectives, driving engagement and loyalty.

– Translate user research and usability insights into actionable product decisions; iterate features based on feedback and data.

– Align product and service initiatives with market trends and strategic goals; develop Business Cases for new features and revenue opportunities.

– Promote cross-departmental collaboration, training, and best-practice resources to improve understanding of products and features.

– Champion inclusion and psychological safety, encouraging diverse perspectives and continuous learning

– Define and track success metrics (adoption, engagement, retention, satisfaction); use data to steer continuous improvement.

Qualifications

– 3-5 years of Product Management experience in digital agencies or tech settings, with a focus on design, strategy, research, and digital services. Automotive and app services is a plus

– Strong grounding in design, strategy, and research principles; successful track record of integrating these disciplines into product development.

– Excellent relationship-building and communication skills, collaboration skills, and willingness to learn. Able to build consensus with stakeholders at all levels and work amongst diverse cultures and teams

– Analytical thinker who uses data to inform strategy and drive improvements.

– Experience leading cross-functional, collaborative initiatives; capable of steering multiple workstreams.

– Familiarity with Agile methodologies and iterative delivery.

– Bachelor’s degree in design, business, engineering, or related field; advanced degree or certification a plus.

– Proficiency in defining experiments, evaluating results, and translating insights into actions.

– Optional but valued: experience in automotive or mobility contexts.

Nice to have but not mandatory

– Experience with subscription-based features or digital services in automotive contexts.

– Design-sense or familiarity with how copy intersects with visuals.

– Data visualization and BI tooling experience (e.g., Tableau) to inform decisions

– French language Proficiency

What you’ll get in return

– A collaborative, inclusive environment that values clarity, impact, and craftsmanship.

– Real opportunities to shape the future of digital automotive and app experiences for a global audience

– Competitive compensation, benefits, and professional growth opportunities

Why join us?

– Competitive Salary

– Generous paid vacation days

– Unlimited sick time

– 100% paid health & dental benefits starting day one

– Annual profit-sharing distribution

– Retirement match

– Paid parental leave

– Dedicated career advisor

– And so much more…

Collaboration is our superpower, diversity unites us, and excellence is our standard.

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.