The Position: Join our team remotely to support the solution that will unleash the value of the Internet of Things through stream processing: SQLstream Blaze.

Responsibilities: SQLstream Blaze technical support engineers have the primary responsibility of answering inbound support requests via email and telephone. In addition they also do the following:

• Perform “devops”, i.e. monitor customer deployments and manage issues that arise, resolving them directly or engaging others for help

• Develop test cases for customer issues to confirm software deficiencies

• Log software and documentation issues when they are found

• Verify engineering fixes and coordinate software deliveries

• Propagate knowledge across the company and to customers as needed

• Quickly learn how to use tools that help diagnose problems | • Develop and document knowledge and processes

Extra tags: streaming,sql,java,support