Lead Site Reliability Engineer
About Cvent
We are the world’s leading provider of cloud-based software for meetings and event management. Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys. We build beautiful software that helps event planners take the event experience to their users via our complex apps, responsive mobile web, HTML5, and native apps.
Founded in 1999, we currently have 1,700+ talented and dedicated employees and are headquartered just outside of DC, in McLean, Virginia, with additional U.S. offices in Portland, Oregon; Austin, Texas, and Los Angeles, California. We’re global, too: we have offices in New Delhi, India, and London, England.
Cvent has received a number of awards and honors recognizing our strong company culture, innovative products, stellar customer service and support, visionary leadership and investment in our employees. We currently have job openings across all departments and locations and are looking to add valuable team members to further strengthen the company’s DNA.
About our Site Reliability Engineering Team
As a Site Reliability Engineer, you will be responsible for continuously improving, enhancing, and managing our highly distributed and complex SaaS platforms. You will focus on monitoring and automation to improve MTTD and MTTR. You will actively support several tools used in the Continuous Delivery and Integration pipeline, as well as how they’re used. You will lead or drive reliability, performance, and efficiency for all our scalable infrastructures. You will influence and define various strategies and quality checks, partnering with our systems, development, support, and quality engineering teams.
Nerf wars and screaming monkeys are standard here now. What will you bring?
What you’ll get to do:
Design, implement, and manage HA infrastructures; improve scalability, availability, and latency for our cloud and mobile offerings.
Create and influence architectures and standards across our various, cutting-edge technology stacks and multiple frameworks.
Triage and troubleshoot site issues; ensure reliability and site uptime by working with our software development, systems/operations, application support, and quality engineering teams at a global scale.
Scale our systems to support additional users globally.
Identify and push for opportunities to increase automation at all levels of design, testing, and production.
Participate in the after-hours on-call rotation to support the site and critical systems.
