About This Role

We’re looking for a lead product designer to join our early-stage team and help us bring transparency to pet health.

As the sole product designer, you’ll be joining a tight-knit engineering team of 4 composed of the CTO and three rockstar Software Engineers. You will work directly with the entire company to help build a massive business that positively impacts the lives of millions of pet parents. You should love animals and be excited to work at a company focused on improving their health.

This job is perfect for someone who thrives as an individual contributor and is excited to rapidly scale into a leadership role as we grow our product organization over the next 12 months.

What You Will Do

• Work directly with the CTO to define the product direction of Pawlicy Advisor
• Research both qualitative and quantitative data in order to drive insightful and evidence-based product design decisions, including but not limited to user interviews, usability testing, customer journey mapping and existing data analysis
• Design multivariate tests to improve conversion and build consumer trust
• Collaborate closely with company leadership, engineering, marketing, and our other teams to help veterinarians and pet parents ensure their pets get the best care possible

About Pawlicy Advisor

We believe it should be easy for pet parents to do the right thing. At Pawlicy Advisor, personalized advice from the most trustworthy experts ensures pets get the best care possible.

Pawlicy Advisor is a fast-growing, fully-remote, venture-backed startup focused on helping pet owners around the country find the right health products for their pets, starting with pet health insurance. Pet insurance’s popularity is growing rapidly as pet owners seek protection from the high cost of veterinary care. Our pet insurance marketplace takes into account a pet’s breed-specific health risks to help people find the right policy and avoid relevant coverage exclusions. We also save pet owners money by analyzing pricing differences and premium increases over the lifetime of an animal.

We market to pet parents through a number of channels, but the partners we value the most are veterinarians. Vets want people to have pet insurance because it increases that chance a pet parent will be able to afford the cost of treatment, but they don’t know what providers to recommend, and they don’t want the liability associated with recommending a specific brand. Pawlicy Advisor partners with 1,000’s of vet offices across the US to help simplify the treatment financing conversation.

FAQ

Where is the Pawlicy Advisor team located?

Pawlicy was originally headquartered in NYC but we all work remotely from home now. Some of us are in the NYC area, but most of the team is pretty spread out (Georgia, California, North Carolina, etc). We do company offsites on a regular basis where we fly the whole team out to a fun destination and spend a few days team building. Our last offsite involved paddle boarding, ropes courses, dinners catered by famous chefs, skeet shooting, and some early morning yoga. We can’t wait for the next one 🙂

How large are you as a business?

At the time this job post was written, we’re 12. By the end of 2022 we expect to be at least double that size. Happy to talk more about it in person but below are few stats to get you excited:

• 1000’s of veterinarians are using our product every day to help educate their clients about treatment financing options
• We account for a meaningful percentage of the total pet insurance sold in the US
• We’ve raised >$7M in venture capital to date

How does Pawlicy Advisor make money?

We’re a licensed insurance agency so we get paid a commission by the pet insurance company when we help pet parents buy a plan for their pet. These commissions are already priced into the cost of pet health insurance so they’re not paying extra to work with us.

Requirements

• 3-7+ years experience designing across digital products
• A self-starter who is excited to build your own design roadmap. You love to breakdown large, ambiguous goals into actionable steps and execute on them
• You’ve got fantastic low and high fidelity prototyping skills and understand when and where to use each
• Possess a strong portfolio which demonstrates your proven track record of success
• Experience using A/B and multivariate testing to gather quantitative insights
• A passion for user research and the insights it has brought you
• You’re excited to wear multiple hats and contribute as a User Researcher, UI Designer, UX Designer, and Product Professional
• You’re opinionated and thrive when given the opportunity to own the problem and solution

Benefits

• Competitive salary ($90,000 – $170,000)
• Generous startup equity grants (0.05% – 0.3%)
• Top tier Health, Dental, Vision Care
• Unlimited vacation, flexible work schedules. We’re focused on your output, not how many hours you spend at your desk
• Work from anywhere! We’re fully remote
• The chance to help build a billion dollar business