The 18-person engineering team at Help Scout is full of people dedicated to a wonderful experience for our 6,000+ customers in more than 60 countries. We work remotely and autonomously for the most part, which is why this position requires senior-level skill and experience.
The ideal engineer for this position loves building RESTful APIs and other web services at scale. You relish the opportunity to take on a challenging problem, choose the right tool for the job and build an elegant, scalable solution. We leverage Solr for several tools at Help Scout and are looking for someone that can improve and maintain our implementation as we grow.
Tools We Use
Java 8
Apache Solr, MySQL, MongoDB
Spring, Play frameworks
RabbitMQ
Git
About the Role
You first project involves working with another Java/Solr engineer to build and own our Search and Reporting services. Solr runs all search functions, reporting, folder views and other areas of the product. On a daily basis, you’ll work on improving existing code, adding new functionality and API endpoints all with a focus on testing and documentation.
Your team will be responsible for handling large amounts of data within Solr and ensuring it can be searched/delivered with optimal performance.
You’ll be working with product people. Your leaders are technical and committed to creating a magical experience for customers. You’ll deploy excellent work that moves the needle for businesses around the world.
