We are looking for IT Support Engineers with top-notch technical, communication and organizational skills to join our Engineering team. You’ll deliver an outstanding client experience by problem-solving key technical issues and resolving them quickly. Your previous experience with SQL-based relational databases will be on display as you directly engage with customers.

Responsibilities

· Configure and deliver exceptional client information dashboards. · Work hands-on with Tickr’s Enterprise Cloud Platform products to solve client issues. ·Prioritize and log new issues with Engineering.

Minimum Qualifications

•Bachelor’s degree in Computer Science or a related field. •Outstanding attention to detail. •Ability to work in a fast-¬paced, technical, cross-functional environment. •Excellent data visual design sense regarding clear and accurate presentation of data. •3-5 years as technical sales engineer in cloud computing, or equivalent customer-facing experience. Must have solid understanding and experience working with APIs. •Knowledge of SQL, MongoDB, and basic Linux administration.

Preferred Qualifications

· Experience with PaaS & IaaS technologies. Working knowledge of Servers, Web 2.0, DNS, TCP, Firewalls, Proxy Servers, Load Balancers, & DMZ. · Experience in Big Data trends & huge DBs. · Experience designing/developing scalable, distributed systems. · Familiarity with Mockup tools like Balsamiq & InDesign. · Web development (REST, SOAP, JS, HTML) with C#, . Net, ASP, CGI & related, using NoSQL & RDBMS in the Cloud like AWS.· Able to quickly work with emerging tech in Cloud/IT.

About the Tickr platform: Before Tickr, you’d have to log in to dozens of sources, then paste them together manually. Instead, the cleanly designed Tickr platform integrates all your data sources—social media, enterprise data, media, and key metrics—into a single screen so you can quickly discover real-time, actionable insight. Visualize your enterprise.

Salary and compensation

$55,000 — $65,000/year

Equity

0.005 – 0.025