Job Profile Summary CAI IT QA Team Lead will oversee a team of Quality Assurance supporting our Autism2Work Practice. The Team Lead will provide training, guidance, mentoring, support & supervision. Excellent knowledge of at least one programming language. The Team Lead must be familiar with a variety of operating systems and platforms and sound knowledge of Quality Assurance best practices and standards. The ideal candidate will be a strong leader and team motivator who is compassionate, approachable, and flexible, with a proven track record of mentoring and people development. Duties and Responsibilities
Manage IT staff by supporting, training and coaching employees in communicating job expectations and apprising of their performance.
Test ETL workflow, data algorithms, data lakes, enterprise analytics and data management
Collaborate with Team leadership in backlog refinement scrum activities including defining testable stories with acceptance criteria
Provide thought leadership and architect test data management solutions
Collaborate with existing and prospective business users to define Data Warehousing and Business Intelligence requirements
Work closely with engineers to integrate testing in BI development and enhance QA process
Coach and mentor junior team members on agile standards and best practices, i.e. Scrum, and maintain an agile project management tool – JIRA
Act in alignment with user needs and system functionality to contribute to delivery success.
Identify problematic areas and recommend strategic solutions in a timely manner.
Appraise customer requirements and make sure they are satisfied.
Keep detailed records of quality reports, statistical reviews, and relevant documentation for weekly & bi-weekly reporting for your team’s progress.
Review, understand and document all pharma related functions and responsibilities.
Demand resource planning
Release and Configuration Management
Continuous process improvements and implement Test Efficiencies
Qualifications
Proven experience as an IT People Manager
At least 6 years of leading testing efforts, including experience with all phases of testing: System, Integration, User Acceptance and Performance Testing.
At least 4 years of testing experience in different environments including one or more of the following client server, Services Oriented Architecture, Web based, Mainframe based and three tier architectures.
At least 3 years experience in Automation leveraging test frameworks
At least 2 years experience with ETL workflows
At least 4 years experience in AGILE Methodology
Experience with tracking and reporting SLAs and KPIs in a managed services testing engagement
Experience leading geographically dispersed teams
Experience with Relational databases at the Enterprise level (Oracle, SQL Server, MySQL, etc.)
Skills Requirements
Thorough knowledge of software development methodologies
Outstanding Communication Skills.
Great attention to detail and a results driven approach.
Excellent organizational and leadership abilities.
Hands on experience with Application Development and Quality Assurance in an Agile setting
Experience managing and supporting remote teams
Experience collaborating with offshore teams
Ability to manage, train and guide personnel
BS in Computer Science or related IT field.
