Cogent Analytics is seeking a hands-on, onsite IT Intern to assist with day-to-day technology needs in our office. This role focuses on basic IT support, workstation setup, and assisting employees with common technical issues—not software development or programming.
This is an excellent opportunity for a current student looking to gain real-world, entry-level IT experience in a fast-paced office environment.
The ideal candidate is dependable, detail-oriented, and comfortable working directly with employees to solve basic technical issues. This is a in-person internship based in Greensboro, North Carolina and requires a minimum of 20 hours per week.
Set up and install basic IT equipment including laptops, monitors, docking stations, and printers
Assist employees with common issues such as password resets, login problems, and peripheral setup
Help move and set up workstations during office changes or new hires
Unbox, label, and organize new equipment for deployment
Maintain and organize IT inventory and storage areas
Document basic issues and resolutions in the ticketing system
Provide friendly, patient support to employees with varying levels of technical experience
Currently pursuing a degree in Information Technology, Information Systems, or a related field (rising juniors/seniors preferred)
Basic familiarity with Windows and Mac operating systems
Comfortable troubleshooting simple technical issues (logins, printers, Wi-Fi, peripherals)
Strong communication skills and ability to assist non-technical users
Detail-oriented and organized, especially when handling equipment and inventory
Interest in IT support or help desk work (not software development)
Previous customer service or campus IT/help desk experience is a plus
Must be able to work at least 20 hours per week in Greensboro, NC
To apply for this job, please visit the application page
