Caseware is one of Canada’s original fintech companies, leading the global audit and accounting software industry for over 30 years. With more than 500,000 users in 130 countries and support for 16 languages, you may not have heard of us yet—but over 36,000 accounting and audit professionals have listed Caseware as a skill on their LinkedIn profiles.

We are looking for a highly motivated, detail-oriented Instructional Designer to join our Education and Media Team at Caseware, a leading SaaS company. In this role, you will design, develop, and implement engaging, effective e-learning content that meets the organization’s educational needs and those of its users.

You will work closely with cross-functional teams—including subject matter experts, product managers, developers, and marketing—as well as regional training teams, to produce high-quality learning materials while ensuring content accuracy and alignment with business goals. You will report directly to the UK EMT Manager.

This is a full-time position on a 12-month contract.

Contact: Dana Liulica – Talent Acquisition Partner

What you will be doing:
– Design and develop e-learning content that is engaging, interactive, and aligned with learning objectives.
– Collaborate with developers and subject matter experts to create effective digital learning solutions.
– Use UX/UI principles to improve learner engagement and satisfaction through intuitive, visually appealing interfaces.
– Create course development plans for the online academy, including storyboards, scripts, and multimedia integration.
– Regularly review and update existing learning content to keep it current, accurate, and aligned with changes in organizational processes, products, or services.
– Manage end-to-end development of e-learning projects, including timelines, resource coordination, and feedback handling.
– Support the setup, configuration, and management of content on Learning Management Systems (LMS), ensuring correct functionality and learner access.
– Provide technical support to users by troubleshooting issues related to the LMS and e-learning content.
– Be willing to travel to regional offices and client sites as needed.

What you will bring:
– A Bachelor’s (HBO) degree in Educational Technology, Instructional Design, Digital Media, or a related field.
– Proven experience in e-learning design, instructional design, or digital learning development.
– Proficiency with e-learning authoring tools such as Articulate Storyline 360, Synthesia, and Camtasia, plus experience with LMS platforms.
– Knowledge of gamification, course structure, didactic design, and UX/UI principles and how to apply them in digital learning environments.
– Understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
– Experience designing interactive learning modules and multimedia, including video, graphics, and animations.
– Strong project management skills, including the ability to handle multiple tasks, meet deadlines, and manage feedback cycles.
– Excellent written and verbal communication skills, with attention to detail and accuracy in course content and documentation.
– Strong interpersonal skills and the ability to work effectively in a team.
– Ability to collaborate with cross-functional teams, including subject matter experts, product managers, developers, and marketing.
– Academic background, certifications, or professional experience in accounting, auditing, or finance (e.g., CPA, CA, ACCA, or equivalent).
– Excellent knowledge of Dutch and English.

The Tech Stack you will be working with:
– E-learning authoring tools: Articulate Storyline 360, Synthesia, Adobe Captivate, H5P, and Camtasia.
– Learning Management Systems (LMS): Experience with various LMS platforms for managing and delivering e-learning content.
– Project management tools: Monday.com, Microsoft Planner, Confluence, and Miro.
– Microsoft applications: Used for day-to-day work and collaboration.

Salary: $100,000 – $110,000 per year

What’s in it for you:
– Innovation is at our core—we use cutting-edge technology in accounting and financial reporting to create high-impact solutions.
– A collaborative culture where your ideas are valued and knowledge sharing is encouraged.
– Work-life balance is important, with flexible work options, remote opportunities, and generous time-off.
– Competitive compensation, including a strong salary and comprehensive benefits.
– Meaningful work—your contributions help clients manage financial processes and achieve success.
– Recognition and rewards through recognition programs, performance bonuses, and career growth opportunities.
– Global opportunities—work on international projects and collaborate with a diverse, global team.

About Caseware:
Caseware’s advanced software products are carefully built for accounting firms, corporations, and governments. Our teams continually work together, innovate, and enhance our existing suite of products. With a customer-first mindset, we build technology that will shape the future of audits, financial reporting, and financial data analytics.

Following a strategic investment by Hg Capital in 2020, Caseware is entering its next major growth phase, doubling down on the people and products that have driven its success.

One of Caseware’s core values is “Many Voices, One Team,” and we’re committed to building teams as diverse as the customers we serve through equitable and inclusive practices. We encourage candidates of all backgrounds to apply. If you need accommodations or have any questions during the application or interview process, email our People Operations team at talent@caseware.com.

Background check:
Successful candidates will be required to complete a background check through https://certn.co, which typically includes identity verification and a criminal record check. Executives and Senior Managers will also undergo a soft credit check. Candidates who live in the Netherlands and Germany are excluded from background checks via https://certn.co.

Security and fraud:
Caseware takes candidate security seriously. Genuine communication from us will come only from email addresses ending in @https://www.caseware.com, and our job openings are always posted on reputable job boards and on our website. We will never ask you for payment or financial information. If you receive an unsolicited job offer, exercise extreme caution.