At PointClickCare, our mission is straightforward: to help care providers deliver outstanding care—and that begins with our people. As a leading, founder‑led, privately held health tech company, we give our employees the freedom to innovate, push boundaries, and help shape the future of healthcare.

With the industry’s largest long‑term and post‑acute care dataset and a Marketplace of more than 400 integrated partners, our platform supports over 30,000 provider organizations and impacts millions of lives. We reinvest a significant portion of our revenue into research and development to ensure employees have the tools they need to innovate and create meaningful, lasting change. Recognized by Forbes as a top private cloud company and celebrated as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and work that truly matters.

At PointClickCare, we empower our teams to help build a smarter, more human‑centered healthcare future—one accelerated by AI to drive thoughtful decisions, creativity, and productivity. By integrating AI into daily workflows, we enhance collaboration, improve results, and ensure every employee has the skills to make the greatest impact. This begins with our hiring practices, where we seek AI expertise that aligns with our mission, and continues through ongoing training and development.

Join us as we redefine healthcare—so it doesn’t just survive but thrives. To learn more about life at PointClickCare, visit our website or connect with us on Glassdoor and LinkedIn.

Travel to Office Expectations
For Remote Roles: Remote positions require occasional travel to our Mississauga and/or Salt Lake City offices for events such as onboarding, team gatherings, and semi‑annual or annual meetings.
For Hybrid Roles: Hybrid roles require living within commuting distance of the office listed in the job posting, with weekly, bi‑weekly, or monthly in‑office activities. This is a mandatory requirement.

Be a Catalyst for Transformation at PointClickCare!
As a Change Manager, you will play a key role in major business and technology transformation initiatives. You will guide employees through new tools, processes, and ways of working to drive engagement, adoption, and lasting organizational change.

What You’ll Do:
• Execute change management strategies in partnership with senior change leaders, ensuring alignment with business goals and schedules.
• Conduct detailed stakeholder and impact analyses to understand who is affected and how to best support their transition.
• Create and deliver engaging communications, surveys, and training content, while supporting change champion networks.
• Measure adoption, track sentiment, and monitor KPIs to ensure teams are prepared and successful.
• Coordinate workshops, town halls, and learning sessions with project teams, celebrating milestones along the way.
• Support PointClickCare’s change management community and contribute to best practices.

Required Skills & Experience:
• 3–5 years of experience in change or project delivery, ideally within SaaS, healthcare, or technology.
• Familiarity with change management frameworks such as ADKAR, Kotter, or CCMP.
• Strong communication and collaboration skills, with the ability to simplify complex topics.
• Knowledge of project management methods, stakeholder engagement, and change measurement.
• A proactive, team‑focused mindset and eagerness to learn and contribute.
• Change management training or certification (e.g., Prosci, CCMP) is an asset.

Compensation:
$82,000–$91,000 annually
Base salary is one part of our total rewards package and varies based on experience, skills, and location. Additional bonus and benefits are included. Your recruiter can provide further details.

PointClickCare Benefits & Perks:
Benefits start on Day 1
Retirement plan matching
Flexible paid time off
Wellness programs
Parental and caregiver leave
Fertility and adoption support
Continuous development programs
Employee assistance program
Inclusion and allyship communities
Employee recognition and more

PointClickCare is committed to equal employment opportunities and prohibits discrimination based on any protected characteristic. We welcome candidates with disabilities and provide accommodations upon request. We also use AI‑assisted tools to support an equitable hiring process.

Your application information is processed through Lever in accordance with their privacy policy. We use it to evaluate your candidacy and may retain it for future opportunities. You may contact our human resources team if you wish to access, correct, or delete your information.

By applying, you agree to follow PointClickCare’s information security policies and help safeguard sensitive data.