Title : Growth Management – Senior Manager – Paytm Payments Bank
About Us: Paytm is India’s leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital. About the Role: We are looking for a Growth Management Leaders for accelerating the core growth metrics and user numbers. If you are passionate about mobile and web apps with a penchant towards marketing campaigns, love extreme attention to content & design detail and care about how your work impacts millions of users daily, we want you! About the team: Paytm Bank, powered by Paytm Payments Bank is India’s most rewarding and widely used with over 250 million users. 20 million+ local stores and thousands of apps /websites warmly accepting Paytm Wallet. People love using Paytm Wallet for its blazing fast speed of payments, nearly nil payment failures, zero-tap payment experience in apps like Uber, no fear of exposing sensitive otp/pin/cvv in everyday payments and for the fact that it lets you reduce clutter in your bank passbook. We continue to extend the wallet experience with powerful use-cases like Fastag, Food Wallet, Gift Vouchers and Pre-paid Cards.
Expectations/Requirements: • Drive/Execute growth & marketing campaigns for our Recharge and Utilities business, focused on key metrics in terms of Strategy, Team management, Growth Management • Deploy successful marketing campaigns and take ownership right from ideation to implementation: • Segment customer base on various transactional/behavioral features & design effective ‘reach out’ programs for them in the form of these marketing campaigns • Manage end to end consumer life cycle management for the business vertical • Monitor customer funnel & identify new levers of growth and apply them to the business • Suggest new features/product innovations whenever necessary basis understanding of consumer behavior • Ensured cohesive and impactful platform-level marketing communications with end-to-end ownership. • Led marketing tech projects to optimise growth marketing and achieve results. Introduced innovative distribution channels like WhatsApp, RCS, IVR and more to enhance user engagement. • Collaborated seamlessly with Brand, Design, Product, and Tech teams to drive groundbreaking initiatives, elevate user experience, and achieve strong PL performance.
Superpowers/ Skills that will help you succeed in this role: •At least 7+ year of merchandising experience in either fintech/e-commerce or digital tech forward company •Skills: CleverTap, Revenue & Profit Growth, Customer Lifecycle Management, Customer Retention, Customer Acquisition Strategy, Performance Marketing •Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities and show constant entrepreneurial initiative •Ability to translate strategies into execution plans and take them to completion •Strong communication skills; experience in coordinating teams and communicating to Business teams
Why join us? • A collaborative output driven program that brings cohesiveness across businesses through technology • Improve the average revenue per use by increasing the cross-sell opportunities • A solid 360 feedback from your peer teams on your support of their goals • Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
$55,000 — $105,000/year
