Field Engineer

last updated June 7, 2021 16:07 UTC

We have an ambitious vision for powerful new ways to collaborate on data science. Our customers include some of the world’s most sophisticated analytical organizations: From Fortune 500 companies (insurance, pharmaceuticals, manufacturing, financial services) to government intelligence agencies. Leading VC firms who focus on data science and analytical products back our company.

Domino seeks a hands-on systems engineer to help our enterprise customers install and upgrade our on-premises software. Applicants must have experience with at least a few of these technologies: Docker, Ubuntu, AWS, SaltStack, and Terraform. Experience with Hadoop, Spark, R, Python, are strongly desired.

Candidates must have a demonstrated ability to manage multiple projects simultaneously. We also seek candidates with a strong bent towards customer service. The most essential soft skill we’re looking for is the art of persuasion.

Responsibilities:
  • Manage installing/upgrading Domino
  • Manual and automated testing of an installation
  • Translate customer requirements into technical requirements
  • Define, document, and conduct Standard Operating Procedures (SOP)
  • Basic product demos
  • Relay customer feedback to Domino product team and management
Qualifications:
  • Bachelors degree in a science or technology, preferably Computer Science
  • Minimum 5 years experience in a customer-facing technical role
  • Demonstrated project management skills or certification
Desired Technical Expertise:
  • Amazon Web Services (AWS EC2, S3)
  • Docker
  • SaltStack
  • Terraform
  • Ubuntu 14.04
  • CentOS/RHEL 7
  • VPN
  • LDAP
  • Active Directory (AD)
  • Git
  • MongoDB
  • Java
  • Scala
  • Python
  • R
  • Network Attached Storage (NAS)
  • Spark
  • SQL
  • Hadoop
  • HDFS
Travel:

Up to 30% depending on customer need

Extra tags: field engineer, field technician, systems engineer, devops, techops

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