How We Work

We’re on a mission to create the most innovative and industry-leading cryptocurrencies exchange.

Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.

We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven and with the experience and capacity to contribute to our vision.

Responsibilities

• Develop comprehensive event strategies aligned with company objectives

• Plan and execute all aspects of events, including budgeting, venue selection, vendor management, and logistics

• Collaborate with the Expansion, Marketing and Communication teams to ensure events align with global strategy

• Oversee on-site event management, including staff coordination, attendee engagement, and problem-solving

• Evaluating event success and providing post-event analysis and recommendations for improvement.

• Fluent written and verbal communication in Spanish and English

• Minimum 5 years of proven experience organizing and managing global events, preferably within the tech or fintech industry.

• Willingness to travel extensively for event planning and execution.

• Excellent budgeting and financial management skills

• Strong project / organizational management skills with the ability to manage multiple projects simultaneously.

• Exceptional communication, negotiation, and interpersonal skills.

• Detail-oriented with a focus on delivering high-quality, impactful events.

• Knowledge of cryptocurrency, blockchain, or financial technology is a plus.

$140,000 — $200,000/year