Entry Level Support Engineer

last updated May 22, 2021 8:14 UTC

Formstack

HQ: Fishers, IN

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Formstack, the most flexible and powerful form building application, is looking for an Entry Level Support Engineer to add to its already awesome Dev team.

Formstack is a 10 year old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a remote work environment that is flexible and provides great freedom for those who can perform.

Who you are:

We’re looking for a talented, enthusiastic developer to join the Formstack team. This position is for an entry level web developer and support technician. You enjoy solving problems and don’t mind solving customer related issues.

What you’ll do:

This position will be split between web development projects and providing first line support for technical issues. Successful candidates must be able to implement complex web-based applications from the ground up, and also must be ready and willing to do customer support and application testing.

Experience:

  • PHP (Preferential treatment given to fans of Object-oriented PHP)

  • MySQL

  • Javascript

  • CSS

  • Version Control (Git)

  • Excellent written and oral English communication skills

  • Exceptional customer service skills

  • Attention to detail

  • The ability to work independently but, also work well within a team environment, cross-functionally.

  • Must be able to travel ~10% for company-required meet-ups and conferences

Extra Credit:

  • Javascript MVC Frameworks (AngularJS)

  • SASS (Compass, Bourbon)

  • Native Mobile Development (iOS, Android, and Windows Phone)

  • Linux (Apache, NGINX, Command Line)

  • Unit Testing (PHPUnit, Jasmine)

  • PHP CMS (WordPress, Drupal)

What Formstack Offers:

  • Remote environment

  • Medical, Dental, Vision as well as company-paid Disability and Life Insurance Benefits.

  • 401k with matching company contribution

  • Friday Lunch (Indianapolis Office)

  • The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job

  • Company-paid conferences and extended learning

  • Yearly company gatherings

  • Generous PTO

Want to learn more about who we are and what we value? Check out this Video and apply if you want to jump into the next great chapter of your life.

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