Your role
Do you want to part of one of the fastest growing, most exciting startups on the planet? Xamarin is experiencing explosive growth and are looking for talented mobile developers to join our Enterprise Customer Success team helping our most strategic accounts get to the next level. If you have a software engineering background, love to build mobile apps in your day job or spare time, and want a more customer-focused career, then this is the perfect opportunity for you!
As our Enterprise Sales Engineer based in San Francisco, you’ll be the trusted advisor and thought leader on mobile development for a portfolio of accounts, helping them adopt Xamarin’s complete mobile development suite. In this highly technical and customer-facing role, you’ll educate, inspire, and help mobile software teams make full use of Xamarin technology and best practices.
Key responsibilities
Brilliantly educate developers and evangelize Xamarin technology through in-person presentations, web conferences, user group engagement, and various local meet ups.
Support solution sales process through expert demos, technical deep dive sessions, and proof of concepts that allow you to discover customer capability levels, solution requirements, and establish yourself as a trusted advisor.
Ensure new customers are successfully on-boarded through technical kickoff sessions that include best practice guidance and recommendations.
Work with existing customers at all stages of the customer success journey from brand new mobile teams to very mature enterprise apps
Proactively monitor the on-going success of your assigned customers and mobilize all appropriate resources to help customers get the most from Xamarin their investments.
Partner with your Account Executive to develop and execute a sales and success plan for your named accounts designed to reach and educate new developers, support pre-sales opportunities, and engage appropriate partners for scale.
Be the ‘voice of the customer’ with Xamarin engineering and marketing teams helping ensure we know what customers need and are building the best mobile platform possible.
