Meet The Team:

Engineering Business Operations professionals identify, design, and manage the implementation of solutions to problems, projects or processes that impact the business. To that end, the ideal candidate should have a strong technical background working with enterprise software solutions, excellent critical thinking skills, knowledge of best practices in business processes, and a motivation to drive positive change.

What You’ll Do:

• Provides a combination of administrative, analytical, and technical support for the organization.

• Uses and maintains relational databases and other reporting tools to analyze, compile, calculate, track, report and clean-up data pertaining to various reoccurring processes.

• Prepares, responds, and gathers data requests in various configurations.

• Develop and govern programs and processes by forming relationships and strong partnership with cross-functional teams to ensure all aspects of the business operations programs are supported and delivered to the highest standards.

• Drive repeatable success using data and process for decision making along with continuous improvement expertise for operational efficiencies and best practice sharing.

• Supports and optimizes those processes and workflows across the division to promote effective operations and enable us to be efficient and effective.

• Utilize Agile or related project management system to manage data, statistics, timelines, deadlines, meetings, tasks, etc., in an efficient manner. Create scorecards, track data, and produce metrics, tables, and/or other methods to demonstrate real-time data and results.

• Create reports, charts, graphs, and presentations to aid in communication of business results and fluctuations.

• Create end-user documentation (e.g., user guides, process flow charts, training materials) and deliver documents and presentations, as needed.

• Demonstrate the ability to manage and resolve critical incidents and escalations in a timely manner, using effective communication and problem-solving skills to minimize impact and risk.

• Engage with other teams in the company, representing the engineering group, forming relationships, helping find opportunities for collaboration and resolving blockers.

What You’ll Need to Succeed:

• Demonstrates competences and technical proficiencies typically acquired through BS and 0-3+ years of experience.

• Requires moderate skill set and proficiency in discipline; completes important work under moderate supervision with some latitude for independent judgment.

• Experience with databases and/or management systems.

• Excellent communication skills with the ability to synthesize complex topics into succinct messages.

• Highly organized and deadline oriented as well as thrives in a fast-paced environment.

• Self-starter who can work independently.

• Ability to effectively work within and lead cross-functional teams with geographically dispersed team members throughout the globe.

• Ability to learn through on-the-job experience, training courses, and self-directed research.

Bonus Points:

• Ability to communicate complicated concepts and recommended courses of action to engage internal stakeholders.

• Technology background with proven ability to quickly understand complex technology subjects.

• Highly customer-focused, business-oriented, and objective-driven.

• Ability to successfully manage multiple priorities and projects.

• Detailed-oriented with a natural curiosity and confidence to ask questions.

• Working knowledge and experience in Microsoft Office applications, including PowerPoint, Excel and Outlook.

• Fluent in English, both spoken and written.

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:

• A competitive compensation package that includes a bonus component and stock options

• 100% paid medical, dental, and vision premiums for full-time employees

• 401K plan with a 6% employer match

• Flexibility in schedule and generous paid vacation (available immediately after start date)

• Company-wide holiday office closures

• AD+D and Life Insurance

$60,000 — $90,000/year