Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Conversa Health is helping to fundamentally transform healthcare from reactive to proactive by partnering with health systems and other healthcare organizations who use our Automated Virtual Care & Triage platform to improve patient care and health. We have a library of programs – ranging from chronic care management to post-acute, perioperative, pre and post procedure, cancer, new parents, etc.- that guide patients on evidence-based pathways to better health outcomes. The magic that makes this work are the automated, personalized digital conversations (‘chats”) that are designed to maximize engagement, collect valuable patient-generated health data (PGHD), analyze that data, and use it to drive positive behaviors/actions.

Brief Overview

The Lead Software Development Engineer in Test (SDET) will play an important role in the Software Test Engineering department. Specifically, they will work to automate and integrate test automation with our CI/CD pipeline as well as contribute to the scalability of our current and future test automation frameworks under a continuous testing methodology. The ideal candidate would be engaged in learning new skills and tools as the position evolves with the technology of the organization.

You embrace challenges and want to make a difference. You are curious and ask the right questions.

You are a self-driven individual with a passion for innovation, who understands the value of an advanced testing practice can bring to an organization, and are interested in using cutting-edge technology paired with Agile methodologies to solve problems.

Core Responsibilities

• Lead team testing initiatives via coaching and enabling team members in contributing to the overall quality of products we support and develop. (e.g use & extend test framework capabilities, standardize testing practice across org, help design for testability, )

• Help productize and standardize test frameworks for reusability, maintainability, and extensibility across the organization.

• Create automated software tools to verify and quantify the quality of the produced software

• Uncover, document, and track defects

• Improve test case execution efficiency and test coverage

• Perform manual and automated Functional, Performance, and End to End Product and System tests

• Create training documentation & conduct knowledge transfer sessions

• Work in an agile development environment, collaborating with the Engineering and Product teams to deliver quality software iteratively

• Integrate QA processes into Software Development & Release Cycles

• Troubleshoot issues in live, high availability systems.

• Collaborate with the DevOps teams to design ideal strategies for Continuous Integration and Continuous Deployment

Qualifications

• Bachelor’s Degree in Computer Science, or related field (or equivalent experience)

• 5+ years of professional experience in Software Test Automation in a Continuous Integration and Continuous Deployment environment – framework creation and deployment, test automation design, and maintenance

• 3+ yrs testing RESTful APIs – manual and automated

• 3+ yrs using/contributing to Python, Java, or JS-based automation framework

• 1+ yrs using Gitlab (as user & contributor), SonarQube (as user)

• 1+ yrs using Project Management/Defect Tracking Systems such as JIRA.

• 1+ yrs experience using SQL and Non-SQL databases

• 1+ yrs experience in performance/load testing with any of: JMeter, Gatling, Locust, Taurus

• Experience with Swagger or similar frameworks is preferred

• Experience automating UI (desktop, mobile, ott) applications, is a plus

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars – our Workplace, our Workforce and our Community. Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.

• Unlimited Personal Time Off (Vacation time)

• 401K match

• Competitive healthcare, dental and vision insurance plans

• Paid Parental Leave (Maternity and Paternity leave)

• Employee Stock Purchase Program

• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program

• Free Subscription to the Calm App

• Tuition Assistance Program

• Pet Insurance

$70,000 — $120,000/year