xMatters (an Everbridge company) is hiring a Senior QA Engineer to play a key role in ensuring the quality, reliability, and scalability of our cloud-based software products. This position is ideal for someone who thrives in a fast-paced, collaborative engineering environment and wants to influence testing strategy, mentor others, and help shape the future of quality practices across our teams.

What you’ll do:

• Partner with product managers and engineers to review requirements/user stories and close gaps before development begins.
• Design, maintain, and execute comprehensive functional, performance, availability, and reliability test strategies.
• Drive prioritization of testing tasks based on project goals, risks, and business impact.
• Own and improve QA processes, proactively identifying areas for automation, efficiency, and innovation.
• Mentor and coach QA engineers, sharing best practices and encouraging a culture of quality.
• Collaborate closely with stakeholders to monitor testing progress, assess risks, and communicate recommendations.
• Provision, maintain, and optimize test environments to support development and release cycles.

What you’ll bring:

• A degree or diploma in Computer Science, Software Engineering, or equivalent experience.
• 7+ years of software testing experience , including both manual and automated testing.
• Strong experience with high-level languages (e.g., Python, Ruby, Java).
• Proficiency in scripting (e.g., Bash) and working with *nix systems.
• Demonstrated experience designing and maintaining automation frameworks (e.g., Selenium, Cypress, Rest Assured).
• Hands-on experience testing distributed systems and cloud environments (Google Cloud Platform, Kubernetes, Docker, AWS).
• Experience integrating automated tests into CI/CD pipelines (e.g., Jenkins).
• Strong understanding of regression, risk-based, and performance testing methodologies.
• Skilled at writing SQL queries and working with large datasets.
• Excellent communication skills, with the ability to influence and advocate for quality across cross-functional teams.
Stuff That Earns You Bonus Points
• Experience leading QA strategy and scaling test automation in fast-growing environments.
• Familiarity with load testing frameworks (e.g., JMeter, Locust).
• Experience with chaos testing and high-availability validation.
• Knowledge of Agile methodologies (SCRUM, Kanban) and experience contributing to team ceremonies.
• Demonstrated ability to guide adoption of modern QA tools and practices.