MailerLite is one of the fastest-growing email marketing platforms. We help more than 1 million businesses worldwide stay connected with their customers. Today, we’re a team of over 130 people—dreamers, adventurers, and global travelers—who are passionate about what we do and excited to welcome another talented individual to join us.

We’re hiring an **Educational Content Creator** to support our Customer Education team in producing high-quality, relevant, engaging educational content that helps customers grow their businesses.

## Why MailerLite?
Not sure why you’ll love working here? Here are 6 reasons:

– **You won’t be bored:** You’ll work on a variety of projects, collaborate with a talented team, and have the freedom to bring your creativity and ideas.
– **You’ll face interesting challenges:** We love experimenting with new approaches—even those not fully proven yet. If it can help users learn, we’re willing to try.
– **You’ll have ownership:** We don’t micromanage or constantly interrupt you with random tasks. We expect you to take full responsibility for what you build.
– **Experts are always available:** When you get stuck, your teammates will help you grow—and they’ll appreciate you sharing your knowledge too.
– **You can choose your work environment each day:** We embrace remote work, and you can select the setup that helps you be most productive.
– **You can count on stability:** We’ve been operating for more than 10 years and are continuously growing.

## What you will work on
– Create and develop educational materials, including interactive tutorials, e-learning modules, webinars, quizzes, and assessments, to support MailerLite features and services
– Partner with subject matter experts to ensure content is accurate and effective
– Apply various instructional design approaches to build engaging, interactive learning experiences
– Research and stay current with best practices in online education and learning technologies
– Review and update existing materials to keep them relevant
– Collaborate with cross-functional teams (product, marketing, and customer success) to align educational content with customer needs and business goals
– Analyze learner feedback and data to continuously improve content quality
– Communicate clearly with learners, subject matter experts, and team members across functions
– Manage multiple projects and priorities in a fast-paced environment

## What we expect from you
– 2+ years of experience in digital marketing and eCommerce (preferred)
– Strong English verbal and written communication skills
– Experience creating and editing videos/screencasts using tools such as Final Cut, Davinci, or similar editors
– Ability to explain complex topics in engaging ways
– A customer-first mindset, with genuine enjoyment in helping customers achieve their goals by creating content that fits their learning needs
– Curiosity and energy from working in a fast-moving, entrepreneurial company
– Agile, strategic thinking with a talent for identifying customer needs and creating solutions
– Hands-on experience producing engaging educational content in multiple formats, especially video
– Professional experience in curriculum or lesson development
– Motivation to become a thought leader and help pioneer new content formats
– Ability to work with teams across multiple time zones and countries

## What we offer
– Yearly gross salary: USD 35,000–55,000
– Remote-first culture, with teammates working remotely worldwide
– Remote health insurance with global coverage in your home country and across 175+ countries (no pandemic exclusions)
– Company-paid retreats—once per year, a week together in an exciting location to work, learn, and have fun
– 31 days of vacation per year to unplug and recharge
– 4 creative days—one paid day off per quarter to do something creative and enjoyable
– 12 parental days per year—parents can take one paid day off each month to spend time with their children
– Parenting budget—for anyone who becomes a parent through childbirth or adoption
– Joy Budget—an annual budget to spend on what brings you joy
– A MacBook and other tools to help you work efficiently
– See the full list of benefits **[here](https://www.mailerlite.com/jobs)**

## Meet your Team Lead
**Jessika**, Customer Education Lead — [LinkedIn profile](https://www.mailerlite.com/jobs)

“I’m Jessika, Customer Education Lead at MailerLite. I’ve been with the company for over 4 years and I’m grateful to work somewhere that trusts and empowers me to do my best work, while letting me choose my own structure. As a team, we value simplicity, continuous learning, and transformation. Our goal is to become the leading educational voice in our industry and actively guide our customers through their journey with us.”