The role connects IT and business teams to uncover, prioritize, and execute automation and AI initiatives through strong project and portfolio management. It focuses on enhancing business processes with technology while overseeing project intake, resource planning, and alignment with company strategy.

You will:
• Work closely with business partners to identify process gaps and automation opportunities
• Conduct interviews and gather requirements from stakeholders
• Translate business objectives into clear technical requirements and project scopes
• Build strong cross-functional relationships

• Manage the intake, prioritization, and delivery of IT projects using Jira
• Maintain portfolio roadmaps and ensure alignment with business goals
• Lead multiple projects from kickoff through completion
• Allocate resources across the project portfolio
• Monitor dependencies, risks, and interactions between projects
• Track schedules, budgets, and success metrics
• Lead sprint planning, stand-ups, and retrospectives

• Create dashboards and ROI reports for automation initiatives
• Report on portfolio performance and delivery metrics
• Support AI adoption and organizational change management
• Develop training materials and lead user training
• Monitor user adoption and collect feedback for improvement

• Share regular updates with leadership and stakeholders
• Manage vendor partnerships and external resources
• Define and maintain project management standards and best practices
• Ensure compliance with IT governance and security policies

You have:
• Five years of experience in IT project management, business systems, or technology consulting
• Deep expertise in Jira, including workflow customization, dashboards, and reporting
• A proven history of delivering complex technical projects on time and on budget
• Experience managing project portfolios, including intake and resource planning
• Knowledge of SaaS platforms, workflow automation, and system integrations
• Strong understanding of AI/ML technologies and automation tools
• Ability to communicate technical concepts to non-technical audiences
• Excellent facilitation, communication, and stakeholder management skills
• Experience with Agile, Scrum, and Waterfall methods
• Relevant certifications such as PMP, CBAP, or Agile/Scrum
• Jira administration or Advanced Roadmaps certification
• Experience with change management approaches
• Background in Lean or Six Sigma process improvement
• Familiarity with ITIL or similar frameworks
• Experience delivering AI or automation projects
• Experience using Confluence for documentation

Bonus points for:
• Knowledge of generative AI, prompt engineering, and practical use of these tools
• Advanced Jira skills in tracking, planning, and reporting
• Understanding of APIs and middleware tools like Make or Zapier
• Basic knowledge of data flows, systems architecture, and security
• Ability to build custom Jira dashboards, filters, and reports

Compensation:
Minted uses a market-based model with four geographic tiers. Offers typically fall between the minimum and midpoint of the listed range to allow for future salary growth, with the higher portion of the range reserved for long-term progression.

Compensation by location:
Geo 2 (Boston, Washington DC, Chicago, Seattle, Austin, Atlanta, Portland): $109,581–$143,825
Geo 3 (all other U.S. metro areas): $100,557–$131,981

Salaries vary based on experience, responsibilities, and business needs. This role also offers an annual performance bonus and stock options.

Benefits start on the first of the month after your hire date and include:
• Medical, dental, and vision coverage
• Employer-funded HSA
• 10 paid holidays
• PTO and sick leave
• Paid parental leave
• Monthly wellness reimbursement
• 401(k) plan
• Employer-funded commuter benefits
• Employee and friends-and-family discounts

Disclaimer:
Identity verification is required at the start of interviews. Minted may withdraw candidates who misrepresent their identity or qualifications.

AI Use Notice:
Minted uses AI-based tools, such as Brainner AI, to support hiring and employment processes. All final decisions include human review.

About Minted:
Minted is a marketplace that supports independent artists by helping them grow their businesses and reach customers worldwide. We champion creative expression, build community, and bring high-quality visual art to a global audience. Our community’s work has reached more than 75 million homes.

We foster emerging talent, collaborate with artists who have unique voices, and help them expand their reach. Minted’s products span art, stationery, textiles, and more. We level the playing field for independent creators by providing a platform, resources, and manufacturing support.

Minted is headquartered in San Francisco with over 350 full-time employees and additional seasonal staff. The company has raised more than $300M from leading investors, including Benchmark Capital and T. Rowe Price, with angel investors such as Marissa Mayer and Jeremy Stoppelman. We are an equal opportunity employer committed to diversity and inclusion and participate in E-Verify.

How our process works:
Using crowdsourcing, Minted allows consumers to vote on the designs they want to see produced. Winning designs are manufactured by Minted, enabling artists worldwide to share and sell their work. Since 2007, the company has expanded into wall art, textiles, home décor, digital content, and partnerships with major retailers through licensing and wholesale programs.