WHAT WE’RE LOOKING FOR

This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Managers across the EMEA market for Braze’s market-leading Customer Journey Orchestration platform. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.

The ideal candidate will have at least 3 years of successful experience leading, and developing a team of Account Managers to execute upsells/cross sells within a rapidly evolving ecosystem and dynamic technology. Your team will focus on the entire post-sales cycle with their clients for opportunities with an ACV of $100,000 or lower. You should have experience helping teams systematically identify and prioritize key install-base growth opportunities, evangelise additional products, execute with a high velocity of transactions with a high degree of operational rigor, and nurture key relationships within Braze as well as throughout the customer base. As a front-line leader, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.

WHAT YOU HAVE

Minimum of 3 years of successful experience in saas leading a team of quota-carrying Account Managers, ideally in the Enterprise

A proven ability to recruit, retain, inspire, and develop top talent

Proven experience in leading teams through the full-cycle SaaS upsells: prospecting, whitespace mapping, upsell/cross sell execution, and long-term relationship growth

Ability to coordinate and work cross-functionally internally with internal constituencies, including AE’s, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations

Experience building teams and processes from the ground up

Outstanding verbal and written communication skills

Excellent commercial and legal negotiation skills

Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles

Prior experience selling Mobile or Marketing Technology is a strong plus

$60,000 — $110,000/year