About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Senior D365 Business Analyst

Job requirements

• Role Summary:
The D365 Business Analyst is responsible for gathering business requirements, analyzing processes, and translating them into functional specifications within the Microsoft Dynamics 365 ecosystem. The role ensures that D365 solutions align with business needs and deliver measurable value.
• Key Responsibilities:
• Engage with business stakeholders to understand requirements, pain points, and improvement opportunities.
• Document functional requirements, process flows, and use cases for D365 Finance, SCM, or CE modules.
• Collaborate with technical teams to translate business needs into system configurations and customizations.
• Support solution testing, user acceptance, and post-implementation reviews.
• Provide user training and ongoing support to drive system adoption.
• Key Skills & Experience:
• 4–7 years of experience as a Business Analyst, preferably with D365 F&O, CE, or AX background.
• Strong understanding of business processes (Finance, Supply Chain, Sales, or Customer Service).
• Excellent communication, documentation, and stakeholder management skills.
• Familiarity with D365 reporting tools, Power Platform, and integrations is an advantage.
• Preferred BA with D365 experience incase do not find then look for BA with strong CRM experience.
To know more about Brillio CES: https://www.brillio.com/services-customer-experience-services/
• Why should you apply for this role?
• Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.
• .
• Equal Employment Opportunity Declaration
• Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

$75 – $85 an hour

Know what it’s like to work and grow at Brillio: Click here