We are Loop Support—a dynamic staffing agency that partners with innovative companies dedicated to delivering exceptional customer experiences. Our clients prioritize efficiency, meaningful interactions, and personalized, high-quality support for every customer.

Are you passionate about helping people and providing excellent customer service? Do you enjoy problem‑solving and thrive in a remote work setting? If so, we’d love to connect with you.

What You’ll Do:
As a Customer Support Specialist, you will play an important role in ensuring customers receive outstanding assistance. Your responsibilities include:

• Handling customer inquiries through phone, email, and chat with prompt, friendly, and professional service.
• Troubleshooting product and service issues to identify effective solutions.
• Keeping accurate and detailed records of customer interactions.
• Sharing useful product information, guiding customers through steps, and ensuring a positive experience.
• Staying informed about client products, services, and policies to provide correct information.
• Collaborating with your team and offering feedback to help enhance the customer experience.

What We’re Looking For:
We seek motivated individuals with a customer‑focused mindset who can work independently. The ideal candidate has:

• Fluency in English, both written and spoken (required). Additional languages like Spanish or Ukrainian are a plus.
• Previous experience in customer support, including phone, email, chat, or similar roles (required).
• Preferred experience in eCommerce, SaaS, fintech, healthcare, travel and hospitality, or startups.
• A dependable internet connection and reliable computer setup (required).
• Strong problem‑solving skills and attention to detail.
• A positive, professional attitude and a genuine desire to help others.
• The ability to work independently from a quiet, distraction‑free home office.

Why You Should Apply:
• Fully remote—work from anywhere.
• Competitive pay in USD.
• Unique opportunities to work with innovative companies where your skills make a real impact.
• Training and ongoing support to help you excel.

Next Steps – How to Apply:
If this role sounds like the right fit, we want to hear from you.

1. Click “Apply Now” to complete the application form.
2. You’ll receive an invitation to complete our customer support assessment.
3. Successful candidates will be invited to an interview to discuss the role and next steps.

Join us in delivering exceptional customer experiences—apply today! 🚀