MedText is looking for motivated Customer Success professionals with a proven track record of success to join the team in NYC/NJ. Here at MedText, Customer Success is disproportionately important. For every customer that signs up, Customer Success has 30 days to deliver a 10x measurable return on investment for customers. The product and engineering team will arm you with every tool you need, and you will work with physicians and healthcare staff in the field to implement MedText. You will also have access to our SoHo office to hang out with the broader team.
Within First 60 days:
- Learn and articulate every aspect of the product and its value proposition
- Implement MedText at newly signed customers
- Build positive relationships with physicians and healthcare staff
Within 6 months:
- Manage and grow a portfolio of customer accounts
- Be the single point of contact for your customers’ needs
- Work with Product Team to identify new customer demands
Salary and compensation
$60,000 — $80,000/year
Equity
0.0 – 0.0

