Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are seeking Customer Service Representatives to join our support team.

Responsibilities include:
– Managing customer escalations
– Providing customer assistance by phone, email, and chat
– Communicating with customers daily
– Processing orders, forms, and purchases
– Preparing daily and weekly reports on customer interactions, transactions, and issues

Requirements:
– Must be authorized to work in the United States
– Must be attentive and receptive to feedback
– Able to make quick decisions
– Must respond promptly at all times

Benefits include:
– Medical, dental, and vision coverage
– 401K and paid time off
– Tuition assistance