😎 Our Culture
Quantum Metric’s top priority is fostering happy people and a diverse, inclusive culture. We’re committed to helping our team grow into the best version of themselves by offering coaching and training that support their career path, whatever direction they choose.

As a remote‑first company, we know how important it is to build an engaged, diverse, and enjoyable workplace. We host regular company-wide events, seasonal challenges, and local meetups to balance out all the Zoom time. We also support several Employee Resource Groups, creating spaces to discuss and reflect on topics that shape our lives both inside and outside of work—from being new to SaaS or navigating parenthood for the first time, to addressing challenges faced by Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA, and other underrepresented communities.

We’re equally passionate about the relationships we build with our customers. You’ll collaborate with some of the world’s most well-known brands and form meaningful, long-term connections.

At Quantum Metric, we welcome people with a wide range of experiences and educational backgrounds, and we don’t expect you to meet every requirement listed. What matters most is the perspective you bring and your commitment to our values of passion, persistence, and integrity.

🚀 About the Role
Quantum Metric is seeking a Content Design Intern to help craft the voice, tone, and conversational experience of Felix, our AI-powered analytics assistant. You’ll work at the intersection of product, UX, and language—creating content that helps enterprise users understand complex data with clarity and confidence.

This internship offers hands-on experience in how content design supports enterprise SaaS products, especially within analytics and AI. You’ll collaborate with designers, product managers, and engineers to ensure Felix communicates with the precision, care, and credibility our customers expect.

This is a 12‑week, part‑time internship (up to 25 hours per week) that provides meaningful business impact while helping you build your content design skills.

🔧 Responsibilities
• Define and refine voice and tone guidelines for Felix AI, ensuring it aligns with a trusted, enterprise-level analytics experience
• Write and improve conversational UI content such as prompts, responses, explanations, and error messages
• Translate complex analytics concepts into clear, user-centered language
• Collaborate with designers and product managers so Felix’s language matches user needs, workflows, and expectations
• Participate in reviews and feedback sessions to continuously improve content
• Document patterns and best practices to support consistency and scalability
• Learn how content design works within a modern SaaS organization
• Explore how language influences trust and usability in AI tools
• Gain experience working cross-functionally in an agile environment
• Understand how enterprise analytics users think, ask questions, and make decisions

💡 Requirements
• Currently pursuing or recently completed a degree in UX, Content Design, Technical Writing, HCI, Journalism, English, or a related field
• Strong writing and editing abilities with an interest in UX or product content
• Ability to clearly and thoughtfully communicate complex ideas
• Curiosity about analytics, AI, or enterprise software (no prior experience needed)
• Openness to feedback and iteration
• A portfolio or writing samples that show clarity, structure, and user-focused thinking
• Interest in prompt engineering is a strong plus

🏆 Intern Perks and Compensation
You’ll be joining an incredibly supportive team that celebrates success together. Your work will be recognized and rewarded, and you’ll gain experience with cutting-edge technology that can shape your career.
• 12‑week program, up to 25 hours per week
• Weekly mentor meetings
• Flexible working environment
• MacBook and company swag shipped to you
• Compensation: $20–25/hour depending on experience

🐉 About Quantum Metric
Quantum Metric is the leader in Continuous Product Design, helping organizations put customers at the center of every decision. Our platform gives companies a structured way to understand the digital customer journey, identify customer needs, measure financial impact, and prioritize improvements that benefit both the user and the business.

Today, Quantum Metric captures insights from 40% of global internet users and supports major brands across ecommerce, retail, travel, financial services, and telecommunications. We maintain a 98% customer retention rate.

We’ve been recognized on the Inc. 5000 and Deloitte 500 lists for five consecutive years and have appeared on Best Places to Work lists from Glassdoor, BuiltIn, Fast Company, and Forbes.

If this role sounds like a fit and you want to join a team of talented people from diverse backgrounds and perspectives, we’d love to hear from you.

Please note that this job description is not exhaustive. Quantum Metric may adjust or add responsibilities at any time at its sole discretion.

Quantum Metric will only communicate about employment opportunities through an official @quantummetric.com email address or LinkedIn InMail. We do not recruit via WhatsApp or Telegram and will never request sensitive information or upfront fees. Report any suspicious activity to security@quantummetric.com.

Quantum Metric is an E‑Verify employer.
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