Bloom is a full-service workplace design consultancy and is proudly supporting Poppy & Peonies in their search for an Affiliate & Partnerships Manager to join their fast-moving team. As Talent Advisors, we act as the link between our Bloom Partner and you throughout the hiring process. At Bloom, we don’t use automated systems to filter applications—each resume is reviewed by a real person to ensure a fair, consistent interview experience. If you’re selected, you’ll be joining Poppy & Peonies directly as an important part of their team. We look forward to reviewing your application. Please note that applications will be accepted throughout the holiday season. Thank you for your patience and interest in this opportunity.

Hi, I’m Natalie Dusome, Founder and CEO of Poppy & Peonies.

At Poppy & Peonies, we’re a fun, energetic brand that believes style and function should always go together.

We’re passionate about creating practical products that make everyday life a little easier—literally lightening the load. Building Poppy & Peonies has been an incredible journey. It began when my daughter, Poppy, was born, and I realized my accessories no longer worked for my new life as a mom. I needed bags with pockets and organization that still looked great and also delivered real functionality. When I couldn’t find what I wanted, I decided to make it myself. That’s how Poppy & Peonies started in 2015. Since then, we’ve grown from packing orders in my basement to appearing on Dragons’ Den, and now expanding into new product categories while collaborating with exciting influencers and brands. It hasn’t always been smooth, but because of our wonderful community, we’ve never felt more supported and appreciated.

We care deeply about the environment and are committed to protecting the health and wellbeing of our planet and the animals living on it. That’s why all our bags are made with high-quality vegan leather, and our full product range is vegan, cruelty-free, and PETA-approved. We ship our products plastic-free and use a mix of recycled, compostable, and biodegradable materials to reduce shipping waste. We’re always looking for better ways to make our products and supply chain more sustainable and to lower our carbon footprint.

As our Community Coordinator, you’ll be the voice of Poppy & Peonies. You’ll play an essential role on Poppy & Peonies’ growing marketing team by helping manage our social community day to day. Reporting directly to the Social Marketing Specialist, this role is all about strengthening our connection with our audience and making sure every interaction feels personal, timely, and consistent with our brand.

You’ll help bring our brand to life through conversation—engaging with our audience in real time, responding to comments and DMs, and building a strong, loyal community. This role allows the Social Marketing Specialist to focus on higher-level strategy, growth initiatives, and content direction, while ensuring a best-in-class experience across all social touchpoints. Your work will directly shape how customers experience Poppy & Peonies every day. This is an entry-level role, ideal for someone who wants to build a long-term career in social media, community management, and digital brand growth.

The Opportunity:
– Be present and actively engaged across all social platforms (Instagram, TikTok, Facebook, and more), responding to comments, DMs, and mentions in a timely, brand-appropriate way
– Build real relationships through thoughtful, engaging, personalized interactions
– Provide customer support via social channels by answering questions about products, orders, and general inquiries
– Escalate complex or sensitive customer issues to the right internal teams when needed
– Engage beyond inbound messages by liking, commenting, and participating in conversations to strengthen community connection
– Monitor brand mentions and ongoing conversations to ensure no engagement opportunities are missed
– Track community sentiment, trends, and recurring feedback, and share insights with the team
– Help maintain a positive, inclusive, and brand-aligned online environment
– Work closely with the Social Marketing Specialist to ensure smooth execution and enable focus on strategy and growth

What You Bring to the Table:
– 1–2+ years of experience in community management, customer service, or social media
– Strong knowledge of social platforms, and you’re highly active online (including Instagram, TikTok, and Facebook)
– Excellent written communication skills and the ability to adjust tone to match the brand voice
– A genuine enjoyment of connecting with people and creating positive customer experiences
– Responsive, organized, and able to manage multiple conversations at once
– A customer-first mindset with empathy, positivity, and strong attention to detail
– Proactive—more than just replying, you build relationships through engagement
– Collaborative and able to communicate effectively with cross-functional teams
– Adaptable and comfortable with changing priorities in a fast-paced environment
– Detail-oriented, with strong organization and time-management skills
– Don’t worry if you don’t meet every requirement listed. We value growth and curiosity. If you have some of these qualities and you’re excited about the opportunity, we want to hear from you!

The Recruitment Process:
1) Phone screen with Niamh (Talent Advisor, Bloom)
2) Video interview with Nina Stoiber (Social Marketing Specialist, Poppy & Peonies)
3) Take-home assignment
4) Video interview with Natalie Dusome (Founder + CEO, Poppy & Peonies)
5) Reference checks
6) Offer

Location:
This is fully remote across North America. While the role is remote, there may be some domestic or international travel for team gatherings and events.

Salary: $50,000–$60,000 per year.

Total Rewards:
– Annual salary range: $50,000–$60,000 CAD
– 3 weeks of paid vacation per year
– 5 additional flex days
– $1,500 CAD annual health spending account
– $250 CAD annual period & menstrual budget
– $1,000 CAD annual allowance toward Poppy & Peonies products, plus a $400 CAD home office setup allowance

Our Commitment to You:
Like Bloom, Poppy & Peonies is proud to be an equal opportunity employer. We are committed to fair and equitable employment practices and do not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

We’re looking for motivated, compassionate people who are excited to contribute, grow with the team, and support the values Poppy & Peonies stands for.

Poppy & Peonies is committed to building an inclusive, barrier-free recruitment process and workplace. If you require any accommodations, please let us know—we’ll work with you to meet your accessibility needs. Requests for accessibility-related support can be made to niamh@buildwithbloom.com.

We believe transparency matters, especially as technology evolves.
At Bloom, we may use AI as a supportive tool when developing role descriptions, interview questions, take-home assignments, and interview guides where appropriate, with the goal of improving clarity, consistency, and accessibility for candidates. However, we do not use AI to source, assess, screen, or interview candidates. Every application is reviewed by a human, every interview is conducted by a human, and hiring decisions are made by people—not automated systems. Human judgment, care, and accountability are central to how we hire.

About Bloom:
Bloom is a full-service workplace design consultancy representing Poppy & Peonies as they build their team. As Talent Advisors, we will serve as the connection between our Bloom Partner and you throughout this recruitment process. At Bloom, we don’t use complicated technology to search through resumes—every resume is reviewed by a human to ensure we provide a consistent and equitable interview process. If you’re selected as the successful candidate, you’ll join our client’s team directly. We can’t wait to see your application!